HT201850: About HD videos in iTunes
Learn about About HD videos in iTunes
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Helpful answers
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Apr 17, 2015 1:43 PM in response to dionnelby brenden dv,Hi dionnel,
I'm sorry to hear you are having this issue with your iTunes Store movie. I also apologize, I'm a bit unclear on the exact nature and scope of the issue you are describing (i.e. English subtitles not working or not even seeing an option for them, is the issue occuring with all movies or just this movie, etc). If you continue to have subtitle issues in iTunes, you may find the information and steps outlined in the following articles helpful:
OS X: Using captioning features in Mavericks - Apple Support
iTunes: Language settings for video - Apple Support
Regards,
- Brenden
