Marcy Matties

Q: iCloud Photo videos not showing on my mac

Videos taken on my iPhone are showing on my iPhone and in the iCloud Photo app.  Pictures are showing in the Photo app on my MacBook Air.  But no videos are showing on my laptop.  Any ideas why?

 

thanks

 

mmatt

Posted on Apr 14, 2015 1:32 PM

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Q: iCloud Photo videos not showing on my mac

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  • by mattdanielc,

    mattdanielc mattdanielc Apr 19, 2015 11:39 AM in response to Marcy Matties
    Level 1 (0 points)
    Apr 19, 2015 11:39 AM in response to Marcy Matties

    I have this problem too.  Videos taken on my iPhone no longer appear on my iPad or Mac

     

    Worked fine before I lost iPhoto

  • by dridley,

    dridley dridley May 8, 2015 12:14 PM in response to mattdanielc
    Level 1 (0 points)
    May 8, 2015 12:14 PM in response to mattdanielc

    I am having the same issue. Videos from my iPhone 6 upload to iCloud, but not to my MBP running Yosemite. Additionally, videos in iCloud play in a much reduced resolution. What gives?

  • by Rysz,

    Rysz Rysz May 9, 2015 1:04 PM in response to Marcy Matties
    Level 7 (20,242 points)
    iTunes
    May 9, 2015 1:04 PM in response to Marcy Matties

    Videos should end up in a special, auto-created album named Videos. It might take a bit of time to download them to your Mac. Are you not seeing them there?

    Photos > View > Show Sidebar > select Videos

  • by dridley,

    dridley dridley May 9, 2015 1:34 PM in response to Rysz
    Level 1 (0 points)
    May 9, 2015 1:34 PM in response to Rysz

    I have a Video folder on my MBP in the Photos app. However, it does not contain all the videos that are on my iPhone. Some of the more recent videos are not synching to my Mac, while they are on iCloud in a reduced, somewhat fuzzy quality. In fact, I have no videos on my Mac more recent than last fall. So, they all made it from my iPhone 6 to the cloud, but not to my Mac. And, why isn't the play quality on iCloud correct?

     

    On my MBP, in my Photos>preferences>iCloud, it is showing I have many files uploading - actually more files than I have photos or videos. Right now it is sitting at over 2500 files. Basically, the countdown almost doesn't move, although it does seem to be reducing gradually. As I have had the updated Photos app since it came out and my iPhone since October, why is this still trying to upload so many files? And, does this have anything to do with why my videos aren't synching with my Mac? Shouldn't the synch process be relatively fast?

     

    I never had this problem with iPhotos.

  • by Rysz,

    Rysz Rysz May 9, 2015 3:12 PM in response to dridley
    Level 7 (20,242 points)
    iTunes
    May 9, 2015 3:12 PM in response to dridley

    Give it more time. Photos/iCoud Photo Library are still working on moving, copying and syncing everything.

     

    iPhoto never had these problems because it was not capable of storing entire Libraries in iCloud and then syncing every single file to every single device.

  • by dridley,

    dridley dridley May 9, 2015 3:57 PM in response to Rysz
    Level 1 (0 points)
    May 9, 2015 3:57 PM in response to Rysz

    More time? Ooookay, but I've had Photos on my mbp for almost a month now.

  • by Rysz,

    Rysz Rysz May 9, 2015 5:26 PM in response to dridley
    Level 7 (20,242 points)
    iTunes
    May 9, 2015 5:26 PM in response to dridley

    No, it shouldn't take THAT long.

    Did you try a Repairing the Libray database? Hold down Option + Command when launching Photos.

  • by windresistance,

    windresistance windresistance Feb 28, 2016 2:22 PM in response to Marcy Matties
    Level 1 (0 points)
    Feb 28, 2016 2:22 PM in response to Marcy Matties

    I am still having this issue. I don't think it's a matter of waiting because it's not showing any of my videos even from 6 months ago. I've also repaired the library and there is no difference.

     

    Any help on this would be much appreciated!

  • by eider2,

    eider2 eider2 Sep 10, 2016 5:44 PM in response to windresistance
    Level 1 (8 points)
    iCloud
    Sep 10, 2016 5:44 PM in response to windresistance

    did you get this problem solved? All my iphone videos are on my icloud but only half of them are on my mac and I dont know what to do