share failure

Question

Level 1

0 points

share failure

The operation could not be completed because an error occurred when creating frame 2196 ((Error 10008f, 00:01:27:21 <<(Error -8969c, zoom_0.mp4 @ 00:00:05:21)>>)).

I am so frustrated. I purchased Final Cut today from the app store because i wanted a great well review video editor. I spent 299.00 on what turns out is useless. I can't get it to share (export) to save my life. I spent all this money and a whole fracking day on a project and nothing!!! I am so mad! I just keep getting the error message above!

Can i get my money back? Or get this to work.

HELP!

Sincerely read to give up on Apple forever.

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 14, 2015 4:20 PM

Reply

Answer 1

Best reply

Tom Wolsky

Level 10

150,956 points

Apr 14, 2015 4:56 PM in response to SimplyVinnie

Switch the General preference to display frames. Go to that frame number and see what's happening there. There may be a problem with the media. It may be something that can be fixed, or the shot might have to be repaired or replaced.

Reply

Answer 2

SimplyVinnie Author

Level 1

0 points

Apr 14, 2015 5:11 PM in response to Tom Wolsky

That is 10 seconds into the starting point on my main file. To re do that is to pretty much scrap it. There is an odd flicker at that point. Any advice? I am so frustrated. I should have stayed with iMovie and saved all this money if the software is going to work this bad.

Reply

Answer 3

Apr 14, 2015 5:24 PM in response to SimplyVinnie

Is your footage AVCHD?

I'm experiencing the same error as of yesterday when I installed FCPX 10.2.

My work-around is to transcode the clips to "optimized". That solves it for me (although it might take a couple of attempts, as sometimes the optimized footage renders as black!). This is definitely a bug and it will eventually get sorted, but for the time being you need to consider transcoding your footage to ProRes.

Reply

Answer 4

Tom Wolsky

Level 10

150,956 points

Apr 14, 2015 5:30 PM in response to SimplyVinnie

IT would be useful to know the detail specs of your material. Can you cut around that odd flicker, which sounds like the media is damaged.

Reply

Answer 5

SimplyVinnie Author

Level 1

0 points

Apr 14, 2015 6:44 PM in response to DeeJay SchmeeJay

<<<<This is definitely a bug and it will eventually get sorted, but for the time being you need to consider transcoding your footage to ProRes..>>>>

Sorry I am new and have know idea what that means sorry i am new. My foot is coming from a conference call playback.

Reply

Answer 6

SimplyVinnie Author

Level 1

0 points

Apr 14, 2015 6:45 PM in response to Tom Wolsky

Tom how can i cut it out?

Reply

Answer 7

Tom Wolsky

Level 10

150,956 points

Apr 14, 2015 6:53 PM in response to SimplyVinnie

EEither cover it with something else. Put something on top of it, or use the blade tool to cut the clip.

Reply

Answer 8

SimplyVinnie Author

Level 1

0 points

Apr 14, 2015 7:14 PM in response to Tom Wolsky

Tom thank you for your help. I shrunk the front part of the file since it was at the start it. Bt if this is going to keep happening I am going to need to learn how to use that blade. Sorry, I am a newbie but thanks!

Reply

Answer 9

Alchroma

Level 7

23,809 points

Apr 14, 2015 7:52 PM in response to SimplyVinnie

A flicker can also be caused by a small gap in the timeline between clips.

If you have no luck with other ideas then give this a shot.

Use the Timeline scale tools to zoom right in on the suspect area.

The forward and backward keys can be used to step through a frame at a time.

Even a one frame gap can cause a flicker and also upset an export.

Al

Reply

Answer 10

SimplyVinnie Author

Level 1

0 points

Apr 15, 2015 4:21 AM in response to Tom Wolsky

Sorry I spoke too soon! The very next file had the same problem but in a place that was in the middle not the end so i could not just shorten it. I used the blade but it still happens. Ugh. Any advice!

Reply

Answer 11

Russ H

Level 7

22,432 points

Apr 15, 2015 10:30 AM in response to SimplyVinnie

I thought the earlier advice to create a Pro Res version of your clip was a reasonable thing to try. Right click and transcode media. Choose Optimize.

BTW, it's not a bug. It's a problem with the media. What format is it and where did it come from?

Russ

Reply

Answer 12

SimplyVinnie Author

Level 1

0 points

Apr 15, 2015 10:34 AM in response to Russ H

Rus, and everyone else, thank you so much for your help. I am new so some of your suggestions take time for me to figure out how to do them. But I do thank you for the help. It the file format is mp4 and they are video footage of the video teleconferencing my group is doing. They come from a software solution called Zoom.

Reply

Answer 13

Russ H

Level 7

22,432 points

Apr 15, 2015 11:43 AM in response to SimplyVinnie

In the Finder, open one of the clips in QuickTime X and then call up the inspector hud by hitting Command-i. Post a screen shot of the inspector.

Russ

Reply

Answer 14

Apr 15, 2015 3:29 PM in response to SimplyVinnie

I'm going to be a stubborn monkey here and stick to my guns in saying you could be experiencing what some of us have discovered is definitely a bug introduced with the release of 10.2. It relates to certain codecs, and your mp4 file might be one of them. The temporary solution some of us have now found is to change the project settings from 1080p to 720p. When we do that the footage sometime plays and exports as expected. Please try changing your project settings from 1080 to 720.

Reply

Answer 15

Russ H

Level 7

22,432 points

Apr 15, 2015 7:36 PM in response to DeeJay SchmeeJay

Perhaps there are export problems that rate to certain system configurations. So far, it's working here for 1080.

Russ

Reply