jawdoc

Q: Mail option is missing from share menu

"Mail" is missing from the share menu. When I go to the Extensions preferences in the System Preferences it is checked buy also grayed out. On Apple.Com it clearly shows in the example that Mail is present in the Share dropdown menu. I verified that my Mail account is correct. I have also tried Apple's instructions on this page: If sharing options and Markup are missing after you install OS X Yosemite - Apple Support. Still nothing works. The Apple Help file even says this:

Share Menu

Select the items that you want in the Share menu, and in the Social widget in Today view in Notification Center.

  • The Share menu is available in several apps, including Safari, Contacts, and the Finder. If an item is selected, but you don’t see it in an app’s Share menu, then you can’t use that item to share in that particular app.
  • Only items that allow posting or messaging can appear in the Social widget.

So, it would seem from this that Mail is not available in Photos? I find that hard to believe. I would be nice to still be able to email a photo directly from the new Photos App. Any other help would be appreciated. Thank you.

 

Stan

G5, Mac OS X (10.4.10)

Posted on Apr 14, 2015 9:55 PM

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Q: Mail option is missing from share menu

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  • by R C-R,

    R C-R R C-R Jul 19, 2015 6:41 AM in response to OzKenny83
    Level 6 (17,685 points)
    Jul 19, 2015 6:41 AM in response to OzKenny83

    OzKenny83 wrote:

    When right-clicking ANY type of file and attempting to share it, the Outlook/Mail option isn't there...and as others have said, this only happened to me after making Outlook the default mail client. Set Apple Mail as the default client again and everything works fine. WHY?!?!?!

    The short answer is because Microsoft doesn't always follow all of Apple's developer guidelines, preferring to do some things with its own proprietary application programming interfaces instead of using the ones built into OS X. The builtin ones provide system level services like sharing, so unless Microsoft provides the equivalent service or decides to support the OS X version, the service won't be available in the app.

  • by wowcool,

    wowcool wowcool Jul 19, 2015 6:57 AM in response to OzKenny83
    Level 1 (5 points)
    Jul 19, 2015 6:57 AM in response to OzKenny83

    It has to do with Microsoft not keeping Outlook up to date with Apple's release protocols, however I agree that it's frustrating.

  • by OzKenny83,

    OzKenny83 OzKenny83 Jul 19, 2015 9:48 AM in response to R C-R
    Level 1 (0 points)
    Jul 19, 2015 9:48 AM in response to R C-R

    Hmm OK I guess that makes sense...thanks for shedding some light on the situation guys :-) Off I go to Microsoft's support forums to whinge to them about it LOL

  • by Robert Enyeart,

    Robert Enyeart Robert Enyeart Aug 26, 2015 1:41 PM in response to jawdoc
    Level 1 (23 points)
    Mac OS X
    Aug 26, 2015 1:41 PM in response to jawdoc

    I just helped a friend with this issue.

    On her iPad.

     

    In her situation she was trying to email several photos.

    No email icon in Share.

     

    When she selected 5 photos and hit Share, mail was there to use.

  • by LarryHN,

    LarryHN LarryHN Aug 26, 2015 2:45 PM in response to Robert Enyeart
    Level 10 (84,752 points)
    Photos for Mac
    Aug 26, 2015 2:45 PM in response to Robert Enyeart

    Robert Enyeart wrote:

     

    I just helped a friend with this issue.

    On her iPad.

     

    In her situation she was trying to email several photos.

    No email icon in Share.

     

    When she selected 5 photos and hit Share, mail was there to use.

    Unfortunately that has nothing at all do to with this thread which is about using Photos on the Mac and does not involve the iPad in any way

     

    LN

  • by Robert Enyeart,

    Robert Enyeart Robert Enyeart Aug 26, 2015 3:14 PM in response to LarryHN
    Level 1 (23 points)
    Mac OS X
    Aug 26, 2015 3:14 PM in response to LarryHN

    Please accept my apologies.

     

    I got to this thread by searching for 'no mail icon in share photos ios'

    I didn't notice it was a OS X thread....

  • by uncas_ripley,

    uncas_ripley uncas_ripley Aug 26, 2015 5:57 PM in response to wowcool
    Level 1 (0 points)
    Aug 26, 2015 5:57 PM in response to wowcool

    Thanks @OzKenny83,

     

    Your answer is the one that helped me.

     

    My default mail program was set to "Chrome Browser Extension" or something like that.  Point is, NOT Apple MAIL app.

     

    And, since Chrome does not fully support integration with Photos app in Yosemite, I was not seeing ANY email sharing options in Photos.

     

    Once I configured MAIL to be my default email app, the problem was fixed. Now, I see the Mail app in the sharing options menu.

    Screen Shot 2015-08-26 at 8.48.46 PM.png

     

    In summary,

     

    If you DO NOT see any email sharing options in Photos in Yosemite,

     

    1. This is because Apple MAIL application is not configured as the default mail application on your MAC

    2.  Also, any application which IS setup as your default email client (Outlook, Chrome gmail, etc. etc..) does not support Photos sharing extension yet.

    3. Fix the problem by opening the Apple Mail app, and going into preferences.  From there, set Apple Mail as your default mail app.

     

    Now, when you go back to Photos, you should see Mail as an option in sharing menu.

     

    NOTE:  Of course, your Mail app must be correctly configured, to be able to share photos via email.  For example, you must enable your email account (i.e. GMAIL).

     

    Hope this clarifies things.

     

    But yeah, very confusing from UX perspective.   Definitely not intuitive to understand those "grayed-out check-marked icons" in sharing extensions preferences pane.

  • by Laeler,

    Laeler Laeler Aug 27, 2015 6:30 AM in response to wowcool
    Level 1 (0 points)
    Aug 27, 2015 6:30 AM in response to wowcool

    Sigh of relief - this fixed it. Bummer about changing the email preference, but I don't do email much on this mac so hopefully won't be too much of an inconvenience. 

     

    Dear Apple, please don't go back to the bad old days of not playing well with others... this is a major change and a major inconvenience.  It's not going to make me want to use Apple mail any more than I already do (not).

  • by tcab32,

    tcab32 tcab32 Oct 3, 2015 7:30 PM in response to wowcool
    Level 1 (5 points)
    Oct 3, 2015 7:30 PM in response to wowcool

    If you come across the additional complication that the mail default email reader setting reverts by itself back to chrome or whatever it was last set to....change the default email client back to Mail (in mail / preferences / general), close the dialog box, quit mail and rebuild your launch services database.

    run the following terminal command

     


    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user

     

     

    see if the default client sticks after that.

    A reboot after the rebuild won't hurt either.


  • by WRTMAC,

    WRTMAC WRTMAC Oct 6, 2015 11:28 AM in response to tcab32
    Level 1 (0 points)
    Oct 6, 2015 11:28 AM in response to tcab32

    Helped somewhat. We put ElCapitan on and got the NO SERVICES. This restored all the other stuff - Facebook, Notes, Messages.... but not mail.

    On terminal it shows:

    HomerWimansiMac:~ homerwickman$ /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch

    -bash: /System/library/Frameworks/CoreServices.frameworks/Versions/A/Frameworks/Launch : No such file or directory

    HomerWimansiMac:~ homerwickman$

    The computer name is Homer WickmansiMac  - I did a spotlight search and found that on the local network name in the router set up.

    Everything worked OK in Yosemite and Mail has always been the default Mail program.

    Bill

  • by specialized trek,

    specialized trek specialized trek Oct 6, 2015 3:51 PM in response to jawdoc
    Level 1 (0 points)
    Oct 6, 2015 3:51 PM in response to jawdoc

    I know this topic is about mail not showing up in the share menu for Photos, but the same problem exists in Finder. Mail does not show up even though it is my default and all.

     

    I found this in the Apple support communities and it worked for me.

     

    If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support

     

    DP

  • by sarancbi,

    sarancbi sarancbi Oct 7, 2015 9:34 AM in response to LYKUNO
    Level 1 (0 points)
    Oct 7, 2015 9:34 AM in response to LYKUNO

    Dear all


    this has helped to get all share menu options


    1. open the terminal

    2. go to terminal window

    3. paste the following link

    and just run , finally you got all menu sharing options , it worked



    /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -seed

  • by WRTMAC,

    WRTMAC WRTMAC Oct 12, 2015 11:24 AM in response to sarancbi
    Level 1 (0 points)
    Oct 12, 2015 11:24 AM in response to sarancbi

    Had some company so I could not get back to this until today. Thank you very much. That was the kick in the pants that this Mac needed !!!

    THANKS AGAIN

  • by WRTMAC,

    WRTMAC WRTMAC Oct 20, 2015 11:29 AM in response to WRTMAC
    Level 1 (0 points)
    Oct 20, 2015 11:29 AM in response to WRTMAC

    With El Capitan running for a couple of weeks now - all of a sudden the MAIL option disappears. I ran the Terminal command again and all was restored but not sure when or why we lost it.

     

    Bill

  • by Deadly1,

    Deadly1 Deadly1 Oct 23, 2015 6:23 PM in response to specialized trek
    Level 1 (0 points)
    Oct 23, 2015 6:23 PM in response to specialized trek

    Apple terminal solution worked perfectly!

    Thank You SOOOO much. This problem was driving me crazy and everyone wanted to talk about other mail programs which I was not using. Hooray!

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