Stavros_Man
Level 1 (0 points)

Q: problem hearing aid

Dear Madam / Sir

I have an iPhone 4s with 64GB and iOS 8,3. Recently I upgraded it on iOS 8,3 and a few minutes later it fell from my commode.

Although it has a cover case, the hearing aid doesn't work normally after this incident.

In all the calls I hear a noise like squeak either while awaiting reply from my interlocutor or during the conversation established.

Is this a hardware or a software problem? Can I tackle with this by my own?

 

Thank you,

Sincerely yours.

iPhone 4S, iOS 8.3

Posted on Apr 14, 2015 10:54 PM

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Stavros_Man

Q: problem hearing aid

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  • Helpful answers

  • by deggie,

    deggie deggie Apr 14, 2015 11:10 PM in response to Stavros_Man
    Level 9 (54,821 points)
    iPhone
    Apr 14, 2015 11:10 PM in response to Stavros_Man

    If you are the phone fell and hit the ground it is most likely a hardware problem. Before getting it serviced you can try Settings > General > Reset > Reset Network Settings and set up the hearing aids again. If that does not work try restoring your iPhone from your backup in iTunes.

  • by Stavros_Man,

    Stavros_Man Stavros_Man Apr 15, 2015 10:45 PM in response to deggie
    Level 1 (0 points)
    Apr 15, 2015 10:45 PM in response to deggie

    Dear Deggie

     

    First of all thank you for your answer.

    I tried both of your proposals but nothing went better.

    I got the iPhone to the service shop where the hearing aid was replaced.

    Unfortunately the problem concerning bad noice during all the calls, remains.

    After all, I suspect that the deteriorating factor was the upgrade to 8.3