Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i bought ipad 1 generation from ebay. It is locked. I try to set up by my itune, but my computer told me that the new devise is unrecognise. So how should I do now, please..?

i bought ipad 1 generation from ebay. It is locked. I try to set up by my itune, but my computer told me that the new devise is unrecognize So how should I do now, please..?

iPad, iOS 8.3

Posted on Apr 14, 2015 10:47 PM

Reply
1 reply

Apr 18, 2015 5:26 PM in response to vanlalringa

ebay offer buyer insurance. if these do not work, contact ebay.


Re-boot ipad.


Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.


force power down if the above give you trouble.

Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.


more details on re-booting:

http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm



Restore to factory settings by loading the latest version of ios that your machine will support:

Do a full backup of your device. Twice is best -- cloud and computer.

"You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS."

http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

"You can put your iOS device into recovery mode, then restore it using iTunes.:

http://support.apple.com/en-us/HT201263


At last resort you could consider DFU (Device Firmware Update). This could void your warranty.

http://www.imore.com/tip-put-iphone-ipad-dfu-mode

i bought ipad 1 generation from ebay. It is locked. I try to set up by my itune, but my computer told me that the new devise is unrecognise. So how should I do now, please..?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.