Satrio

Q: OS X Yosemite 10.10.3 WiFi Problem

Hi Guys and Gals,

 

I'm using MacBook Pro Retina 13 inch Late 2013 and my OS is OS X Yosemite version 10.10.3.  I'm having problem with WiFi connectivity.  I cannot connect to my office WiFi.  I've tried many solution provided in the Internet about similar problem, but I still can't fix it.  I know that there are similar discussions about this, but the other discussions are about wifi problems in 10.10.2.  Can any of you help me? Thanks.

 

Regards,

 

Satrio

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.3)

Posted on Apr 15, 2015 1:49 AM

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Q: OS X Yosemite 10.10.3 WiFi Problem

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  • by TR Guy,

    TR Guy TR Guy May 2, 2015 6:05 AM in response to 66rover99
    Level 1 (5 points)
    May 2, 2015 6:05 AM in response to 66rover99

    BINGO!!  That was the problem and my Internet is now back up and running at full speed!  Thanks for the solution!  Apple now needs to come up with a fix.  It should not have been released this way.

  • by Eric Root,

    Eric Root Eric Root May 2, 2015 1:56 PM in response to TR Guy
    Level 9 (73,861 points)
    iTunes
    May 2, 2015 1:56 PM in response to TR Guy

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by joe642,

    joe642 joe642 May 3, 2015 8:51 AM in response to martin010
    Level 1 (0 points)
    May 3, 2015 8:51 AM in response to martin010

    I had the same issues and none of the locations or plist fixes worked for me. It worked on my home WiFi, but not on University networks which are using a sophisticated network of hubs and repeaters.

     

    I have gotten mine going again, in the end i disabled photos from iCloud and added the DNS servers for the networks manually.

     

    To do this, find out the DNS servers for the WiFi network you are using (off another PC or iPhone), then add them under the DNS tab (Network Preferences > Advanced > DNS).

     

    Hope apple sorts this soon, incredibly frustrating!

  • by Nimby97,

    Nimby97 Nimby97 May 6, 2015 5:31 AM in response to txdirtslingers
    Level 1 (0 points)
    May 6, 2015 5:31 AM in response to txdirtslingers

    Hi

     

    having wifi dropping problems and would like to try your solution but I don't seem to have the file  com.apple.network.identification.plist !

     

    can you advise?  thanks

     

    my list is

    file:///Library/Preferences/SystemConfiguration/CaptiveNetworkSupport/

    file:///Library/Preferences/SystemConfiguration/CaptiveNetworkSupport/Settings.p list

    file:///Library/Preferences/SystemConfiguration/com.apple.accounts.exists.plist

    file:///Library/Preferences/SystemConfiguration/com.apple.Boot.plist

    file:///Library/Preferences/SystemConfiguration/com.apple.captive.probe.plist

    file:///Library/Preferences/SystemConfiguration/com.apple.network.eapolclient.co nfiguration.plist

    file:///Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist

    file:///Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

  • by slyy1,

    slyy1 slyy1 May 8, 2015 9:28 AM in response to txdirtslingers
    Level 1 (0 points)
    May 8, 2015 9:28 AM in response to txdirtslingers

    Thank you this seemed to have solved this very frustrating problem

  • by tlvisser,

    tlvisser tlvisser May 8, 2015 5:00 PM in response to Big Reuben
    Level 1 (0 points)
    iPhone
    May 8, 2015 5:00 PM in response to Big Reuben

    exactly!

  • by mit.sharma,

    mit.sharma mit.sharma May 24, 2015 12:13 PM in response to txdirtslingers
    Level 1 (0 points)
    May 24, 2015 12:13 PM in response to txdirtslingers

    Thank You So Much txdirtslingers. This helped me the moment I did it.

     

    I have  a 2013 MacBook Pro and the 10.10.3 update has been a nightmare. I finally am back on wifi. I hope the solution sticks. Thanks once again.

  • by mrspisano,

    mrspisano mrspisano May 28, 2015 10:52 AM in response to txdirtslingers
    Level 1 (0 points)
    May 28, 2015 10:52 AM in response to txdirtslingers

    Thanks a lot! this seemed to do the trick.  Really appreciate it

  • by PearlJam111,

    PearlJam111 PearlJam111 Jul 11, 2015 6:35 PM in response to txdirtslingers
    Level 1 (0 points)
    Jul 11, 2015 6:35 PM in response to txdirtslingers

    Thanks so much txdirtslingers!  This worked great to fix my problem.

  • by give me my broom,

    give me my broom give me my broom Aug 7, 2015 6:19 AM in response to txdirtslingers
    Level 1 (0 points)
    Aug 7, 2015 6:19 AM in response to txdirtslingers

    I received technical advice on this issue from two apple support people, one of whom treated me like an idiot,  the other of whom couldn't resolve the issue and then on my third phone call I was put through to a Level 3 (senior technical person) who said this connectivity problem was due to too many people on other wireless networks in my area being on the same channel and the only solution was to find the person who the wireless network belonged to each time and get them to reset their router to a different channel! I said that this was not a practical solution and he replied that unfortunately in built up areas, this now happens. I explained my friend had an apple macbook air and was in the same room as me and could connect to all three wifi networks we had access to and he replied that as mine was a different model (macbook pro retina) it had a different wifi card and so could not be compared to hers. He had no other solution for me other than to contact each router owner whenever I wanted to connect to wifi and had difficulties and get them to change their channel number.... seriously!

     

    Fortunately I found this thread and all was resolved in a few instants (after about 2 days lost productivity due to no internet). I  called Apple to lodge an official complaint as to why three different apple technical support people did not give me this solution as I was prepared to have to completely wipe my computer so it went back to the original operating system (even though the level 3 guy had said this would make no difference as this issue was due to the wifi in my macbook pro, and nothing to do with Yosamite).

     

    I'm not a technical person and do not understand how apple are not advising people of this work around for people who have upgraded from their original operating system to Yosamite at their first point of contact. Thumbs down to Apple on this and thumbs up to whoever came up with this solution. Thankyou!

  • by Alizarine,

    Alizarine Alizarine Sep 5, 2015 10:07 AM in response to txdirtslingers
    Level 1 (8 points)
    Mac OS X
    Sep 5, 2015 10:07 AM in response to txdirtslingers

    Thank you tx. It worked for me. (After I remembered to do the important "Reboot the Mac" part of your clear instructions!)

  • by Freddylowdown,

    Freddylowdown Freddylowdown Sep 7, 2015 2:19 PM in response to txdirtslingers
    Level 1 (0 points)
    Sep 7, 2015 2:19 PM in response to txdirtslingers

    After having tried the gamut of other "fixes", this seems to have done the trick. Thank you!

     

    And yes, level 1 Applecare support operators are in general pretty useless. It seems they just keyword search for an Apple article without any real knowledge of macs or OSX.

     

    Well done!

  • by robertcoogan,

    robertcoogan robertcoogan Sep 24, 2015 6:03 AM in response to Nimby97
    Level 1 (31 points)
    Apple TV
    Sep 24, 2015 6:03 AM in response to Nimby97

    This is my problem as well. I did not have the

     

    com.apple.network.identification.plist

     

    file through three successive reboots. So I deleted all the remaining files anyway and rebooted again. That seemed to do the trick but in my case the problem was from deeper in the OS...my HD was dying. The master directory went next, DiskWarrior fixed it, then it happened again, and DIskWarrior couldn't fix it. So now I have a new HD.

  • by Moncrief,

    Moncrief Moncrief Jan 16, 2016 10:00 AM in response to txdirtslingers
    Level 1 (4 points)
    Jan 16, 2016 10:00 AM in response to txdirtslingers

    Absolutely the best answer I found, after doing al the usual reboot, check etc, things. Never had a problem until yesterday. Had lost wifi on Macbook pro as well but was able to get it to reset to the network. Imac would not connect. Apple TV2 never lost connection , neither did Ipad2. Thanks. May do this just to make sure the MacbookPro is cleaned up.

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