My ipone4 screen is black cannot answer when calls come in
The screen went black/blank, I cannot answer it but it allows calls to come in - any suggestions?
iPhone 4
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Pamd21562,
Thanks for using Apple Support Communities.
Since your iPhone is still on and functioning aside from its screen being black, I recommend you follow the troubleshooting below.
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.