Q: My ipone4 screen is black cannot answer when calls come in

Hello Pamd21562,

Thanks for using Apple Support Communities.

Since your iPhone is still on and functioning aside from its screen being black, I recommend you follow the troubleshooting below.

If you see a solid color screen (black, white or blue)

1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
2. Reset your device while it's plugged in.
3. If resetting doesn’t fix the issue, restore your device.
4. If you still see the issue after you restore, contact Apple Support.

 

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

Take care,

Alex H.