webdoyenne

Q: iMessage app disappeared after iOS 8.3 upgrade

It didn't disappear immediately; was able to send a couple messages earlier today. But since this afternoon, I cannot find the app anywhere on my iPhone 5s. If I go into my contacts and send a message to someone through there, it works and I can see the previous messages back and forth with that particular person. But the app iself is just gone.

Posted on Apr 15, 2015 12:56 PM

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Q: iMessage app disappeared after iOS 8.3 upgrade

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  • by joe_7399,

    joe_7399 joe_7399 Apr 18, 2015 1:10 PM in response to webdoyenne
    Community Specialists
    Apr 18, 2015 1:10 PM in response to webdoyenne

    Hi webdoyenne,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are unable to locate your Messages application on your iPhone. There may be a couple of different steps I would recommend in this situation. 

     

    First, I suggest searching for Messages with Spotlight as described in the attached article below. If the application is able to be found, please look on all pages of applications and in folders to locate the application. 

     

    Search with Spotlight - Apple Support

     

    If you are still unable to locate Messages, you may want to consider resetting your Home Screen Layout. To complete this task, please use the attached iOS 8 User Guide (page 28) as a reference. 

     

    https://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf

     

     

    Start over. Go to Settings > General > Reset, then tap Reset Home Screen Layout to return the Home screen and apps to their original layout. Folders are removed and the original wallpaper is restored. 

     

    Best regards,

    Joe

  • by webdoyenne,

    webdoyenne webdoyenne Apr 21, 2015 6:00 AM in response to joe_7399
    Level 1 (0 points)
    Apr 21, 2015 6:00 AM in response to joe_7399

    Yeah, this is what I ended up doing...and then had the joy of reorganizing all my apps again. <sigh>