I have a Mac 27" update to Yosemite 10.10.2. I have 25 GB free in storage. I have been having trouble with road runner email and found out today that they are changing their email settings. How do I change the incoming mail server settings in Mac Mail from pop-server.columbus.rr.com to mail.twc.com?
iMac (27-inch, Late 2013), OS X Yosemite (10.10)
SOLVED--on POP type account
I had the same problem--I could not edit the Incoming Mail Server field (it was grayed out).
The solution for me ended up being in the Advanced tab.
Open Mail, Go to Preferences, then click Accounts in top nav.
Then in the left column, click on the account for which you need to change the Incoming Server info.
Click on Advanced tab and uncheck the first box "Automatically direct and maintain account settings"
***IMPORTANT NOTE
Once I UNCHECKED this box and saved the changes (to save the change, you need to click other account from left nav or close preferences window, only then do you get the prompt to save the unchecked box change).
Then go back to Account Information tab at top.
Now the Incoming Mail Server field should be editable.
Overly complicated and unintuitive, but now I am able to receive mail.
Hope this help someone.
Are you using IMAP or POP3?
When you look in the lefthand panel of your email, you should see 2 Inboxes, one for the old account and one for the new account. Highlight the Inbox for the old account.
If there is little triangle near the Inbox, click on it.
I created a new account to illustrate:
For you, instead of iCloud and Comcast, it should be your old a new accounts. Not how the little triangle is point down.
If you see the two Inboxes, highlight your old one. Afterwards, do you see your old emails?
You've got 6 accounts. Which two are we talking about regarding old and new? I'm guessing that RR is one of them.
RR is the new, C's is the old.
So, when the C's is highlighted, you're not seeing any mail?
What happens when you click on the triangle with the ! ?
Right. You can't see mail in there.
What happens when you click on the triangle with the ! ?
I'll try to get the emails off time machine.
In the meantime, since I can't connect to the internet, how shall I delete the old mailboxes since when I try to do that it says I can't delete them because it says it is being used by Internet Accounts but can't verify the account because it won't connect to the internet.
In reply to your other question:
Never mind about deleting the old accounts. For the umpteenth time I tried to do it and it was able to delete!
What happens after you press, "Take All Accounts Online?"
You are connected to the Internet if we're having this discussion.
For the umpteenth time I tried to do it and it was able to delete!
If they were deleted, they wouldn't be showing in the email app's lefthand panel.
What does Internet Accounts look like:
The reason that I asked you about whether you were using IMAP or POP3, you never answered, is that if it was IMAP, it would take 5-10 minutes for your email to appear. So, if it is IMAP, try looking in your RR folder again.
How do I change the incoming mail server settings in Mac Mail?
