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Spotlight freezes

Hello


I hit cmd-space to bring up the spotlight window, then I start typing my search.


When I see my app or file I want to launch, I hit enter, or click on the search item.


This is when Spotlight freezes, gives me the spinning beachball, then closes after a few seconds.


I can't launch anything from there!



Could someone please advice me how to reset Spotlight, or anything else I could do to make it work again. Stopped working just before 10.10.3 and still freezes after update.

MacBook Pro, Mac OS X (10.6.7), 17", early 2011

Posted on Apr 16, 2015 2:08 AM

Reply
Question marked as Best reply

Posted on May 8, 2015 7:49 AM

The system is heavily modified by third-party software. Each such configuration is unique and unpredictable. I can only guess which of the many modifications may be contributing to the problem. As a start toward solving it, I suggest the following steps.

A

If you haven't already done so, disconnect the external display and see whether there's an improvement.

B

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

C

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

D

Storing many files on the Desktop may slow down the Finder, especially if the files have custom icons. Move most or all of the files to another subfolder of your home folder.

E

Back up all data before proceeding.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

Start up in safe mode to rebuild the font caches. Restart as usual and test.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

If you still have problems, then from the Font Book menu bar, select

FileRestore Standard Fonts...

You'll be prompted to confirm, and then to enter your administrator login password.

Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

F

"CleanMyMac" is a scam and a common cause of instability and poor performance. Depending on what version you have, the developer's instructions may not completely remove it. Follow those instructions, then do as below.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder may open with an item selected. If it does, move the selected item to the Trash. You may be prompted for your administrator login password.

Repeat with this line:

/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent

Restart the computer and empty the Trash.

You may also have to remove these items in the same way:

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

Never again install "CleanMyMac" or anything like it.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

G

Remove "LiteIcon." Never install any third-party software that modifies the user interface. That's the surest way there is to end up with an unstable system.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

H

"CleanMyMac" and "LiteIcon" may have damaged the system after reinstallation. If you still have the problem, reinstall again after removing them.

I

"Soundflower" is obsolete and should be either updated or removed.

J

If a graphics tablet (Wacom or similar) is connected, or has been connected in the past, there will be a preference pane named Ink in System Preferences. Open it and disable the feature.

K

This procedure will erase all your settings in the Network preference pane. Back up all data before you begin, and recreate the settings afterwards.

Triple-click the line below on this page to select it:

/Library/Preferences/SystemConfiguration

Right-click or control-click the highlighted line and select

Services ▹ Reveal

from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.

Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

26 replies
Question marked as Best reply

May 8, 2015 7:49 AM in response to Attila

The system is heavily modified by third-party software. Each such configuration is unique and unpredictable. I can only guess which of the many modifications may be contributing to the problem. As a start toward solving it, I suggest the following steps.

A

If you haven't already done so, disconnect the external display and see whether there's an improvement.

B

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. When the OS X Utilities screen appears, select

Utilities Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

Restart

from the menu bar.

C

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

D

Storing many files on the Desktop may slow down the Finder, especially if the files have custom icons. Move most or all of the files to another subfolder of your home folder.

E

Back up all data before proceeding.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.

Start up in safe mode to rebuild the font caches. Restart as usual and test.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.

If you still have problems, then from the Font Book menu bar, select

FileRestore Standard Fonts...

You'll be prompted to confirm, and then to enter your administrator login password.

Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.

F

"CleanMyMac" is a scam and a common cause of instability and poor performance. Depending on what version you have, the developer's instructions may not completely remove it. Follow those instructions, then do as below.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

Right-click or control-click the highlighted line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder may open with an item selected. If it does, move the selected item to the Trash. You may be prompted for your administrator login password.

Repeat with this line:

/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent

Restart the computer and empty the Trash.

You may also have to remove these items in the same way:

~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

Never again install "CleanMyMac" or anything like it.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

G

Remove "LiteIcon." Never install any third-party software that modifies the user interface. That's the surest way there is to end up with an unstable system.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

H

"CleanMyMac" and "LiteIcon" may have damaged the system after reinstallation. If you still have the problem, reinstall again after removing them.

I

"Soundflower" is obsolete and should be either updated or removed.

J

If a graphics tablet (Wacom or similar) is connected, or has been connected in the past, there will be a preference pane named Ink in System Preferences. Open it and disable the feature.

K

This procedure will erase all your settings in the Network preference pane. Back up all data before you begin, and recreate the settings afterwards.

Triple-click the line below on this page to select it:

/Library/Preferences/SystemConfiguration

Right-click or control-click the highlighted line and select

Services ▹ Reveal

from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.

Restart the computer and empty the Trash.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Jun 14, 2015 1:05 PM in response to Attila

Attila,


I had the same issue as you with Spotlight, and I fixed it by adjusting another process, coreduetd. This process has a sqlite database at /var/db/CoreDuet/coreduetd.db . The issue for me was that that database was corrupt. To fix that, I simply renamed the file to coreduetd.db.bak (a backup of the original file), and the OS then automatically created a new, error-free replacement. I was then able to run Spotlight with no issues.


For the record, I tried other things, too, like fiddling with mdutil, killing the spotlight processes like mdworker32, etc. None worked unfortunately.


I hope this solves your problem.


Best,


William Grisaitis

Apr 16, 2015 10:49 AM in response to Attila

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Apr 17, 2015 12:44 AM in response to Linc Davis

Thank you! Log here:


2015-04-17 08:38:41,277 WindowServer[207]: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.

2015-04-17 08:38:52,107 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[33193]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

2015-04-17 08:38:52,158 diagnosticd[132]: error evaluating process info - pid: 315, punique: 315

2015-04-17 08:38:55,277 WindowServer[207]: disable_update_likely_unbalanced: UI updates still disabled by application "Spotlight" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

2015-04-17 08:38:59,378 secd[311]: securityd_xpc_dictionary_handler HipChat[288] copy_matching The operation couldn’t be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements)

2015-04-17 08:38:59,379 HipChat[288]: SecOSStatusWith error:[-34018] The operation couldn’t be completed. (OSStatus error -34018 - Remote error : The operation couldn‚Äôt be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements))

2015-04-17 08:39:00,483 secd[311]: securityd_xpc_dictionary_handler HipChat[288] copy_matching The operation couldn’t be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements)

2015-04-17 08:39:00,484 HipChat[288]: SecOSStatusWith error:[-34018] The operation couldn’t be completed. (OSStatus error -34018 - Remote error : The operation couldn‚Äôt be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements))

2015-04-17 08:39:14,662 com.apple.xpc.launchd[1]: (com.apple.cloudd[315]) Service exited due to signal: Segmentation fault: 11

2015-04-17 08:39:15,480 ReportCrash[33193]: Saved crash report for cloudd[315] version 283.67.2 (283.67.2) to /Users/attila/Library/Logs/DiagnosticReports/cloudd_2015-04-17-083915_Shepherd. crash

2015-04-17 08:39:15,905 com.apple.usbmuxd[80]: _SendAttachNotification Device d8:00:4d:ee:52:7b@fe80::da00:4dff:feee:527b._apple-mobdev2._tcp.local. has already appeared on interface 6. Suppressing duplicate attach notification.

2015-04-17 08:39:21,839 cloudd[33194]: Stream 0x7fb805618a20 is sending an event before being opened

2015-04-17 08:39:21,852 cloudd[33194]: Stream 0x7fb8026e0790 is sending an event before being opened

2015-04-17 08:39:21,857 cloudd[33194]: Stream 0x7fb802772200 is sending an event before being opened

2015-04-17 08:39:21,965 cloudd[33194]: Stream 0x7fb80562cb00 is sending an event before being opened

2015-04-17 08:39:23,553 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e0629120 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e0623760 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:23,563 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E, error: Error Domain=NSCocoaErrorDomain Code=4 "“DB91243301E62810A2FD3DE6F6B4D9F2C293F36E” couldn’t be removed." UserInfo=0x7fb3dd686620 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3dd6cb610 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:25,282 Spotlight[33172]: Hang timer fired; exiting

2015-04-17 08:39:25,283 spindump[399]: Got xpc error message in libspindump client connection: Connection invalid

2015-04-17 08:39:28,414 Spotlight[33197]: applications query - started

2015-04-17 08:39:29,618 iTunes[8772]: Entered:_AMMuxedDeviceDisconnected, mux-device:23

2015-04-17 08:39:29,619 iTunes[8772]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:23

2015-04-17 08:39:29,619 iTunes[8772]: tid:234af - Mux ID not found in mapping dictionary

2015-04-17 08:39:29,619 iTunes[8772]: tid:234af - Can't handle disconnect with invalid ecid

2015-04-17 08:39:32,728 Spotlight[33197]: applications query - finished in 4.3 seconds

2015-04-17 08:39:33,859 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3daf56ff0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf1f7a0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:33,870 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90, error: Error Domain=NSCocoaErrorDomain Code=4 "“88A03104F572457A5555BD60FBD1EC99290D3A90” couldn’t be removed." UserInfo=0x7fb3daf63e90 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf69db0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:35,124 Spotlight[33197]: Bartender: Loaded BartenderHelperEightyFive

2015-04-17 08:39:35,833 CoreServicesUIAgent[26179]: unexpected message <OS_xpc_error: <error: 0x7fff796aec60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff796aef70> { length = 18, contents = "Connection invalid" }

}>

2015-04-17 08:39:38,790 SourceTree[4300]: NSWindow warning: adding an unknown subview: <INMovableByBackgroundContainerView: 0x60800053a0e0>

2015-04-17 08:39:38,792 SourceTree[4300]: Call stack:

(

0 AppKit 0x00007fff91ace64d -[NSThemeFrame addSubview:] + 107

1 AppKit 0x00007fff91ace13f -[NSView addSubview:positioned:relativeTo:] + 208

2 SourceTree 0x0000000105f96f75 SourceTree + 1728373

3 SourceTree 0x0000000105f95dfb SourceTree + 1723899

4 SourceTree 0x0000000105f94075 SourceTree + 1716341

5 AppKit 0x00007fff91ab8ae3 -[NSWindowTemplate nibInstantiate] + 567

6 AppKit 0x00007fff91ab882b -[NSIBObjectData instantiateObject:] + 309

7 AppKit 0x00007fff91ab7e51 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452

8 AppKit 0x00007fff91a97205 loadNib + 384

9 AppKit 0x00007fff91a9672b +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313

10 AppKit 0x00007fff91c45ce7 +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150

11 AppKit 0x00007fff91c45a8d -[NSWindowController loadWindow] + 313

12 AppKit 0x00007fff91c40c55 -[NSWindowController window] + 80

13 SourceTree 0x0000000105e157cd SourceTree + 149453

14 CoreFoundation 0x00007fff8e02045c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

15 CoreFoundation 0x00007fff8df10634 _CFXNotificationPost + 3140

16 Foundation 0x00007fff914a49d1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

17 AppKit 0x00007fff91e0ca5f -[NSApplication terminate:] + 1759

18 AppKit 0x00007fff91ef53ef -[NSApplication _terminateFromSender:askIfShouldTerminate:saveWindows:] + 240

19 AppKit 0x00007fff91ef526e __52-[NSApplication(NSAppleEventHandling) _handleAEQuit]_block_invoke + 46

20 CoreFoundation 0x00007fff8df808ec __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

21 CoreFoundation 0x00007fff8df729f5 __CFRunLoopDoBlocks + 341

22 CoreFoundation 0x00007fff8df721ae __CFRunLoopRun + 910

23 CoreFoundation 0x00007fff8df71bd8 CFRunLoopRunSpecific + 296

24 HIToolbox 0x00007fff8ab7156f RunCurrentEventLoopInMode + 235

25 HIToolbox 0x00007fff8ab711ee ReceiveNextEventCommon + 179

26 HIToolbox 0x00007fff8ab7112b _BlockUntilNextEventMatchingListInModeWithFilter + 71

27 AppKit 0x00007fff91b1d9bb _DPSNextEvent + 978

28 AppKit 0x00007fff91b1cf68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

29 AppKit 0x00007fff91b12bf3 -[NSApplication run] + 594

30 AppKit 0x00007fff91a8f354 NSApplicationMain + 1832

31 SourceTree 0x0000000105df3034 SourceTree + 8244

32 ??? 0x0000000000000001 0x0 + 1

)

2015-04-17 08:39:43,220 login[8728]: DEAD_PROCESS: 8728 ttys000

2015-04-17 08:39:44,828 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e08b3280 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e08b1c90 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:44,838 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735, error: Error Domain=NSCocoaErrorDomain Code=4 "“A6323B8A4848775047493BC03B61052AD88B3735” couldn’t be removed." UserInfo=0x7fb3e06477e0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e06405d0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:55,994 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e0622ae0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e0642500 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:56,003 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2, error: Error Domain=NSCocoaErrorDomain Code=4 "“49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2” couldn’t be removed." UserInfo=0x7fb3e063d890 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e063c440 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:40:07,439 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3daf61680 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf2b230 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:40:07,449 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD, error: Error Domain=NSCocoaErrorDomain Code=4 "“901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD” couldn’t be removed." UserInfo=0x7fb3daf63e90 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf20740 "The operation couldn’t be completed. No such file or directory"}

Apr 17, 2015 12:48 AM in response to Linc Davis

Thank you! Log here:


2015-04-17 08:38:41,277 WindowServer[207]: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.

2015-04-17 08:38:52,107 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[33193]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

2015-04-17 08:38:52,158 diagnosticd[132]: error evaluating process info - pid: 315, punique: 315

2015-04-17 08:38:55,277 WindowServer[207]: disable_update_likely_unbalanced: UI updates still disabled by application "Spotlight" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

2015-04-17 08:38:59,378 secd[311]: securityd_xpc_dictionary_handler HipChat[288] copy_matching The operation couldn’t be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements)

2015-04-17 08:38:59,379 HipChat[288]: SecOSStatusWith error:[-34018] The operation couldn’t be completed. (OSStatus error -34018 - Remote error : The operation couldn‚Äôt be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements))

2015-04-17 08:39:00,483 secd[311]: securityd_xpc_dictionary_handler HipChat[288] copy_matching The operation couldn’t be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements)

2015-04-17 08:39:00,484 HipChat[288]: SecOSStatusWith error:[-34018] The operation couldn’t be completed. (OSStatus error -34018 - Remote error : The operation couldn‚Äôt be completed. (OSStatus error -34018 - client has neither application-identifier nor keychain-access-groups entitlements))

2015-04-17 08:39:14,662 com.apple.xpc.launchd[1]: (com.apple.cloudd[315]) Service exited due to signal: Segmentation fault: 11

2015-04-17 08:39:15,480 ReportCrash[33193]: Saved crash report for cloudd[315] version 283.67.2 (283.67.2) to /Users/attila/Library/Logs/DiagnosticReports/cloudd_2015-04-17-083915_Shepherd. crash

2015-04-17 08:39:15,905 com.apple.usbmuxd[80]: _SendAttachNotification Device d8:00:4d:ee:52:7b@fe80::da00:4dff:feee:527b._apple-mobdev2._tcp.local. has already appeared on interface 6. Suppressing duplicate attach notification.

2015-04-17 08:39:21,839 cloudd[33194]: Stream 0x7fb805618a20 is sending an event before being opened

2015-04-17 08:39:21,852 cloudd[33194]: Stream 0x7fb8026e0790 is sending an event before being opened

2015-04-17 08:39:21,857 cloudd[33194]: Stream 0x7fb802772200 is sending an event before being opened

2015-04-17 08:39:21,965 cloudd[33194]: Stream 0x7fb80562cb00 is sending an event before being opened

2015-04-17 08:39:23,553 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e0629120 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e0623760 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:23,563 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E, error: Error Domain=NSCocoaErrorDomain Code=4 "“DB91243301E62810A2FD3DE6F6B4D9F2C293F36E” couldn’t be removed." UserInfo=0x7fb3dd686620 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/DB91243301E62810A2FD3DE6F6B4D9F2C293F36E, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3dd6cb610 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:25,282 Spotlight[33172]: Hang timer fired; exiting

2015-04-17 08:39:25,283 spindump[399]: Got xpc error message in libspindump client connection: Connection invalid

2015-04-17 08:39:28,414 Spotlight[33197]: applications query - started

2015-04-17 08:39:29,618 iTunes[8772]: Entered:_AMMuxedDeviceDisconnected, mux-device:23

2015-04-17 08:39:29,619 iTunes[8772]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:23

2015-04-17 08:39:29,619 iTunes[8772]: tid:234af - Mux ID not found in mapping dictionary

2015-04-17 08:39:29,619 iTunes[8772]: tid:234af - Can't handle disconnect with invalid ecid

2015-04-17 08:39:32,728 Spotlight[33197]: applications query - finished in 4.3 seconds

2015-04-17 08:39:33,859 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3daf56ff0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf1f7a0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:33,870 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90, error: Error Domain=NSCocoaErrorDomain Code=4 "“88A03104F572457A5555BD60FBD1EC99290D3A90” couldn’t be removed." UserInfo=0x7fb3daf63e90 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/88A03104F572457A5555BD60FBD1EC99290D3A90, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf69db0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:35,124 Spotlight[33197]: Bartender: Loaded BartenderHelperEightyFive

2015-04-17 08:39:35,833 CoreServicesUIAgent[26179]: unexpected message <OS_xpc_error: <error: 0x7fff796aec60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff796aef70> { length = 18, contents = "Connection invalid" }

}>

2015-04-17 08:39:38,790 SourceTree[4300]: NSWindow warning: adding an unknown subview: <INMovableByBackgroundContainerView: 0x60800053a0e0>

2015-04-17 08:39:43,220 login[8728]: DEAD_PROCESS: 8728 ttys000

2015-04-17 08:39:44,828 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e08b3280 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e08b1c90 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:44,838 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735, error: Error Domain=NSCocoaErrorDomain Code=4 "“A6323B8A4848775047493BC03B61052AD88B3735” couldn’t be removed." UserInfo=0x7fb3e06477e0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/A6323B8A4848775047493BC03B61052AD88B3735, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e06405d0 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:55,994 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3e0622ae0 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e0642500 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:39:56,003 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2, error: Error Domain=NSCocoaErrorDomain Code=4 "“49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2” couldn’t be removed." UserInfo=0x7fb3e063d890 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/49AFDA02EADD5D07584EAF37AF4C6A6F880C60A2, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3e063c440 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:40:07,439 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD/Uploads, error: Error Domain=NSCocoaErrorDomain Code=4 "“Uploads” couldn’t be removed." UserInfo=0x7fb3daf61680 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD/Uploads, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf2b230 "The operation couldn’t be completed. No such file or directory"}

2015-04-17 08:40:07,449 nsurlsessiond[285]: Error removing item at url: file:///Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651AB699D 884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD, error: Error Domain=NSCocoaErrorDomain Code=4 "“901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD” couldn’t be removed." UserInfo=0x7fb3daf63e90 {NSFilePath=/Users/attila/Library/com.apple.nsurlsessiond/E8C9768780A371F36651A B699D884E881706B377/901227FAC5B03EDEEA13D1B9EF3F81ED4722D9FD, NSUserStringVariant=(

Remove

), NSUnderlyingError=0x7fb3daf20740 "The operation couldn’t be completed. No such file or directory"}

Apr 17, 2015 5:56 AM in response to Attila

Please back up all data, then open the iCloud pane in System Preferences. If the box marked iCloud Drive is checked, uncheck it and confirm. Your iCloud documents should be preserved on Apple's servers.

Test to see whether there's an improvement, then re-check the box and test again. It may take a noticeable amount of time for your iCloud Drive documents to resynchronize.

Apr 17, 2015 1:36 PM in response to Attila

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Apr 20, 2015 9:53 AM in response to Attila

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Containers/com.apple.nsurlsessiond

Right-click or control-click the line and select

Services Reveal in Finder (or just Reveal)

from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer and test.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Apr 21, 2015 6:10 AM in response to Attila

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

/.Spotlight-V100

Right-click or control-click the highlighted line and select

Services Open

from the contextual menu. A folder should open with a subfolder named ".Spotlight-V100" selected. Move the subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer. If you try to search now from the magnifying-glass icon in the top right corner of the display, there should be an indication that indexing is in progress.

You can't see the folder in the Trash because it's invisible. The next time you empty the Trash, it should be deleted.

Spotlight freezes

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