Many of my generic folder icons have changed to generic document icons. Also the icons for the different users also changed. I did a rebuild launch services and restored both my hd from a backup but this did not help. Please help.
Mac Pro, OS X Mavericks (10.9.5)
Restart with the Command and R keys held down, wait for the recovery partition to boot, and choose the Reinstall OS X option.
Restart with the Command and R keys held down, wait for the recovery partition to boot, and choose the Reinstall OS X option.
Yes reinstalling did the trick. Unfortunately I have to redo some of my customizations.
Unfortunately the problem reappeared today. There must be a system file that links folders to their icons. any help?
More than likely, you've installed an application that messes with the system files or caches. Please post an EtreCheck report in this thread: http://etresoft.com/etrecheck.
I do not see a way to attach a file. I did not see anything in there that stands out. The console readout has lots of stuff though.
There is no file to attach. Just copy and paste it.
Problem description:
Folder icon lost
EtreCheck version: 2.1.8 (121)
Report generated April 17, 2015 at 7:21:47 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac Pro (Early 2008) (Technical Specifications)
Mac Pro - model: MacPro3,1
1 2.8 GHz Quad-Core Intel Xeon CPU: 4-core
18 GB RAM Upgradeable
DIMM Riser B/DIMM 1
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 2
1 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 1
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 2
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 3
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser B/DIMM 4
2 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 3
4 GB DDR2 FB-DIMM 800 MHz ok
DIMM Riser A/DIMM 4
4 GB DDR2 FB-DIMM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Video Information: ℹ️
ATI Radeon HD 2600 - VRAM: 256 MB
HP ZR24w 1920 x 1200
X171 1280 x 1024 @ 75 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 1:6:16
Disk Information: ℹ️
Mercury Elite Pro Quad USB 3 Elite Pro Q disk0 : (2 TB)
EFI (disk0s1) <not mounted> : 210 MB
SSD Backup (disk0s2) /Volumes/SSD Backup : 699.22 GB (567.28 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 784 MB
Data Backup (disk0s4) /Volumes/Data Backup : 1.30 TB (7.30 GB free)
Samsung SSD 840 PRO Series disk1 : (256.06 GB)
EFI (disk1s1) <not mounted> : 210 MB
Macintosh SSD (disk1s2) / : 255.07 GB (136.02 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Hitachi HDT721010SLA360 disk2 : (1 TB)
EFI (disk2s1) <not mounted> : 210 MB
Mac OS ML 10.85 (disk2s2) /Volumes/Mac OS ML 10.85 : 360.27 GB (312.13 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 650 MB
Yosemite backup (disk2s4) /Volumes/Yosemite backup : 638.29 GB (363.14 GB free)
Recovery HD (disk2s5) <not mounted> [Recovery]: 784 MB
Hitachi HDT721010SLA360 disk3 : (1 TB)
EFI (disk3s1) <not mounted> : 210 MB
Macintosh HD (disk3s2) /Volumes/Macintosh HD : 999.35 GB (173.35 GB free)
Recovery HD (disk3s3) <not mounted> [Recovery]: 650 MB
Hitachi HDS723020BLA642 disk4 : (2 TB)
EFI (disk4s1) <not mounted> : 210 MB
Macintosh SL 10.68 (disk4s2) /Volumes/Macintosh SL 10.68 : 731.48 GB (504.00 GB free)
Macintosh Yosemite (disk4s3) /Volumes/Macintosh Yosemite : 1.27 TB (1.01 TB free)
Recovery HD (disk4s4) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Kingston FCR-HS219/1 Mobile Reader
Brother HL-5250DN
PNY Technologies USB 2.0 FD 32.18 GB
NEAL 32 GIG (disk6s1) /Volumes/NEAL 32 GIG : 32.18 GB (29.21 GB free)
Terratec Cinergy HT USB PVR (US)
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
Other World Computing OWC Mercury Elite-AL 1 800mbit - 800mbit max
EFI (disk5s1) <not mounted> : 210 MB
Macintosh Backup (disk5s2) /Volumes/Macintosh Backup : 499.76 GB (145.08 GB free)
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Click for support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Click for support]
[loaded] com.eltima.SyncMate.kext (0.2.5b15) [Click for support]
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) [Click for support]
[not loaded] com.iospirit.driver.rbiokithelper (1.7.0) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.manycamllc.driver.ManyCamDriver (0.0.7) [Click for support]
[not loaded] com.microsoft.driver.MicrosoftMouse (8.2) [Click for support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.sony.driver.prs (1.0.1d1) [Click for support]
[not loaded] jp.plentycom.driver.SteerMouse (4.1.8 - SDK 10.6) [Click for support]
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) [Click for support]
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) [Click for support]
/System/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns
[loaded] com.iospirit.driver.rbiokithelper64 (1.7.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
[failed] info.lokiware.attachmenttamer.setupagent.plist [Click for support]
[not loaded] org.macosforge.xquartz.startx.plist [Click for support]
[not loaded] syncmateStarter.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] anacron.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
[not loaded] com.barebones.authd.plist [Click for support]
[not loaded] com.barebones.textwrangler.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.bresink.system.securityagent3a.plist [Click for support]
[loaded] com.charlessoft.pacifist.helper.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[failed] com.edb.launchd.postgresql-9.4.plist [Click for support]
[loaded] com.fernlightning.fseventer.plist [Click for support]
[not loaded] com.freemacsoft.appcleanerdaemon.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.linksys.linksysconnect.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[not loaded] com.radiosilenceapp.nke.PrivateEye.plist [Click for support]
[loaded] com.soma-zone.LaunchControl.Helper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[not loaded] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] info.lokiware.attachmenttamer.securetool.plist [Click for support]
[not loaded] net.waterroof.rules.plist [Click for support]
[not loaded] openbase.plist [Click for support]
[loaded] org.cindori.AuthHelper.plist [Click for support]
[loaded] org.cindori.TEAuth.plist [Click for support]
[not loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] PACESupport.plist [Click for support]
[not loaded] rapiback.plist [Click for support]
[not loaded] uk.co.serialangels.AppKillerHelper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.ecamm.printopia.plist [Click for support]
[not loaded] com.jdibackup.JustCloud.autostart.plist [Click for support]
[not loaded] com.jdibackup.JustCloud.notify.plist [Click for support]
[not loaded] com.vladalexa.MagicPrefs.plist [Click for support]
[not loaded] info.lokiware.attachmenttamer.cleanup.plist [Click for support]
User Login Items: ℹ️
Bartender Application (/Applications/Bartender.app)
AppTrap Application (/Library/PreferencePanes/AppTrap-2.prefPane/Contents/Resources/AppTrap.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MenuCalendarClock iCal Application (/Applications/Utilities/MenuCalendarClock/MenuCalendarClock iCal.app)
iClip Application (/Applications/iClip.localized/iClip.app)
MUMenu Application (/Applications/Utilities/MUMenu/MUMenu.app)
Display Menu Application (/Applications/Display Menu.app)
PopClip Application (/Applications/PopClip.app)
finderpop-daemon Application (/Library/PreferencePanes/FinderPop.prefPane/Contents/Resources/finderpop-daemo n.app)
RightZoom Application (/Applications/Utilities/RightZoom/RightZoom.app)
aLaunch Application (/Applications/Utilities/aLaunch/Intel Only/aLaunch.app)
AudioSwitcher Application (/Applications/Utilities/AudioSwitcher.app)
SizeUp Application (/Applications/Utilities/Sizeup folder/SizeUp.app)
EyeTV Helper Application (/Library/Application Support/EyeTV/EyeTV Helper.app)
FaceTime Application Hidden (/Applications/FaceTime.app)
Skype Application Hidden (/Applications/Skype.app)
InstantShot! Application (/Applications/InstantShot!.app)
AppTrap Application (/Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)
FinderPath Application (/Applications/FinderPath.app)
cDock Agent Application (/Applications/Utilities/cDock-3.app/Contents/Resources/helpers/cDock Agent.app)
XtraFinder Application (/Applications/Utilities/XtraFinder.app)
Timi Application (/Applications/Utilities/Timi.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
AdobePDFViewer: Version: 11.0.02 - SDK 10.6 [Click for support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DirectorShockwave: Version: 11.5.2r602 [Click for support]
PDF Browser Plugin: Version: 2.3.2 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
PandoWebInst: Version: 1.0 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
VLC Plugin: Version: 1.1.5 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 6.2 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
Amnesty_CIPlugin: Version: 1.0
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
LastPass
FullPath
1Password
CustomSearch
DuckDuckGo
CustomReader
Blur (Formerly DoNotTrackMe)
Translate
clea.nr Videos
ClickToFlash
Plugin Customs
DirectLinks
Print Plus
PriceLocal
New Tab Button
PopSearch
Ultimate Status Bar
WhatFont
WOT
Reload Button
SafariRestore
AdBlock
3rd Party Preference Panes: ℹ️
AppTrap [Click for support]
avc1DecoderPane [Click for support]
Cameras [Click for support]
Dashboard KickStart [Click for support]
RCDefaultApp
Default Folder X [Click for support]
DivX [Click for support]
Environment Variables [Click for support]
FinderPop [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
FunctionFlip [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Launchpad-Control [Click for support]
MagicPrefs [Click for support]
MenuMeters [Click for support]
Microsoft Mouse [Click for support]
mp4vDecoderPane [Click for support]
mp4vEncoderPane [Click for support]
One Key [Click for support]
Printopia [Click for support]
PTHVolume [Click for support]
Quicktime X Preferences [Click for support]
Rapport [Click for support]
RestoreMeNot [Click for support]
SANE [Click for support]
Secrets [Click for support]
SixtyFourSwitcher [Click for support]
SwitchResX [Click for support]
Tuxera NTFS [Click for support]
Widget Manager [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
SSD backup [Local]
Total size: 499.92 GB
Total number of backups: 20
Oldest backup: 2013-12-03 17:47:34 +0000
Last backup: 2013-12-13 01:50:10 +0000
Size of backup disk: Excellent
Backup size 499.92 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
3% Console
1% WindowServer
0% hidd
0% MenuCalendarClock iCal
0% Skype
Top Processes by Memory: ℹ️
483 MB com.apple.IconServicesAgent
290 MB Safari
251 MB mds_stores
174 MB Dock
155 MB iClip
Virtual Memory Information: ℹ️
12.49 GB Free RAM
3.08 GB Active RAM
2.46 GB Inactive RAM
1.30 GB Wired RAM
2.75 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:18:37 PM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-04-17-191 837_[redacted].crash
Apr 17, 2015, 06:10:54 PM Self test - passed
Apr 17, 2015, 11:16:16 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-17-111616_[re dacted].crash
Apr 16, 2015, 10:44:33 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-16-224433_[redacted].crash
Apr 16, 2015, 10:44:32 PM /Library/Logs/DiagnosticReports/mdworker_2015-04-16-224432_[redacted].crash
Apr 16, 2015, 07:03:02 PM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-04-16-190 302_[redacted].crash
Apr 16, 2015, 05:05:58 PM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/PluginProcess_2015-04-16-170 558_[redacted].crash
Apr 16, 2015, 09:31:14 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/recentsd_2015-04-16-093114_[ redacted].crash
Apr 15, 2015, 05:28:03 PM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-04-15-172803_[r edacted].crash
Apr 15, 2015, 07:58:26 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-1 5-075826_[redacted].crash
Apr 15, 2015, 07:58:25 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-04-1 5-075825_[redacted].crash
Apr 15, 2015, 07:54:52 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-15-075452_[red acted].crash
Apr 15, 2015, 07:42:58 AM /Volumes/Macintosh HD/Users/[redacted]/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_20 15-04-15-074258_[redacted].crash
[not loaded] com.freemacsoft.appcleanerdaemon.plist [Click for support]
Try uninstalling this using the developer's uninstall instructions.
Get rid of Trusteer. It doesn’t work well under Mac OS.
folder icon changed to generic document icon
