Cannot download apps or login to app store on ipad
Hi everyone.
I've moved my family over to family sharing instead of having everyone on my ID.
All working OK except my sons ipad air.
Cannot download apps (put in password and it just goes straight back to the 'get' button, no error message)
Have tried:
forcing ipad to shut down.
Logging out of store.
attempted to download app whilst logged out of store. Still same problem.
Tried my ID to login or download. Same problem.
Have checked family settings to make sure he can download apps without asking. All OK.
Apps are age appropriate.
Restrictions are set to allow apps to download
time settings are on automatic
Forgetting network and setting it up again.
using phone as hotspot didn't work either
Now a further problem:
Logged out of iTunes and App store. Cannot log back in on his ipad. Works on his phone and my computer, so the password and username are 100% correct.
Does anyone have anything else I can try?
Thanks, Zelly