Peter Mullett

Q: FCPX will not open after move to a new Mac'

I've just invested in a "new" 2010 MacPro and transferred everything from my 27" iMac, ( same year vintage ), to the MacPro using Carbon Copy Cloner to a new 2tb Hard Drive, installed that drive into the MacPro as it's Start Up drive and everything opens up and works just fine on the "new" machine……..except for FCPX.

While it's not my favourite editing programme by quite a margin I still want to have it usable so I can maybe learn to like it down the road after I am forced to give up FCP Studio 7.

However now it's installed on the MacPro it will not open beyond the FCPX splash screen, it crashes and asks if I want to send a report to Apple.

I've un-installed it from the MacPro and re-downloaded and re-installed a new version to see if that would help, but it didn't. Same thing happens, it crashes before it opens right after the splash screen shows up.

The MacPro' is running the same OSX 10.8.5 as previously in the 27" iMac, no other changes apart from the machine switch and everything else that was cloned over is working fine.

Maybe I've missed something that needs to be deleted from the Mac Pro before FCPX will run in it's new "home", but I can't figure out if that's the case.

Any clues would be welcome…..Thanks!

Posted on Apr 16, 2015 7:07 AM

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Q: FCPX will not open after move to a new Mac'

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  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 16, 2015 7:15 AM in response to Peter Mullett
    Level 10 (118,252 points)
    Apple TV
    Apr 16, 2015 7:15 AM in response to Peter Mullett

    I don't know what version you're running, but no recent version of FCPX will work with that OS.

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 7:35 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 7:35 AM in response to Tom Wolsky

    Hello Tom, thanks for the very swift response!

    Yes I know that the recent versions of FCPX will not run on 10.8.5, I was running the earlier version on the iMac ( 10.0.9 ) and that's the version that was Carbon Copied over with the rest of the iMac's drive to the "new" MacPro's start up drive.

    When I found it wouldn't work I re-downloaded FCPX from the App store and got the message asking me if I'd like to install an earlier version of the App because the recent one wouldn't run on OSX10.8.5, I click "yes" and an "new" FCPX 10.0.9 was downloaded. However that still will not load beyond the splash screen. So something is upsetting it somewhere.

    I do have FCP 7 Studio in a separate folder in Applications labelled "FCP 7 Studio Folder", this was as it was on the iMac and run both FCP's without any conflict or problems.

    Odd huh?

     

    PS. FCPX still opens ok on the iMac…..

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 16, 2015 7:51 AM in response to Peter Mullett
    Level 10 (118,252 points)
    Apple TV
    Apr 16, 2015 7:51 AM in response to Peter Mullett

    Start by trashing your preferences and your window layouts. Exactly at what point does the launch fail?

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 8:09 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 8:09 AM in response to Tom Wolsky

    I selectively trashed FCPX's Preferences using Preference Manager, ( I didn't want to dump any of FCP7's ), no difference other than the splash screen opens earlier now. It crashes without any progress report showing in the splash screen.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 16, 2015 8:21 AM in response to Peter Mullett
    Level 10 (118,252 points)
    Apple TV
    Apr 16, 2015 8:21 AM in response to Peter Mullett

    Nothing at all? You don't get to anything past the the version number? Nothing ever appears below it? Try trash the window layouts.

     

    What are the complete specs of your system?

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 8:35 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 8:35 AM in response to Tom Wolsky

    No Tom, nothing. The splash window opens, shows the version number and where there's normally a sequence of messages saying what's loading, there's nothing. The screen holds like that for about 30 seconds than the App crashes and up comes the report message.

    The MacPro is a 2x 2.93 GHz 6 core machine running OSX 10.8.5, 48 gigs of RAM, and a GForce GTX 780 Graphics card, ( could this be the problem? FCPX doesn't like this card? ).

    As said it still runs just fine on the "old" 27" iMac.

    All other Pro' Applications are fine, including Resolve 11 and Premiere Pro 8…..and of course FCP7 Studio is still chugging away regardless!

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 8:41 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 8:41 AM in response to Tom Wolsky

    where would I find the relevant "Window Layouts" for FCPX?

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 16, 2015 8:52 AM in response to Peter Mullett
    Level 10 (118,252 points)
    Apple TV
    Apr 16, 2015 8:52 AM in response to Peter Mullett

    The only GTX 780 I see listed is a 780M, which I thought was for laptops.

     

    Graphics card compatibility for Final Cut Pro X, Motion 5, and Compressor 4 - Apple Support

     

    Of course that's the current list, so it may not apply to your version of the software or the OS.

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Apr 16, 2015 8:50 AM in response to Peter Mullett
    Level 10 (118,252 points)
    Apple TV
    Apr 16, 2015 8:50 AM in response to Peter Mullett

    ~/Library/Application Support/Final Cut Pro/Layouts

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 9:13 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 9:13 AM in response to Tom Wolsky

    Hi Tom, yes the Graphics card is a 780 M, I just left the "M" off when I sent the info' to you….

    And in ~/Library/Application Support/Final Cut Pro, there's no "Layouts" on either the MacPro or the iMac…..and as said the iMac runs FCPX ok.

    Weird….

  • by Peter Mullett,

    Peter Mullett Peter Mullett Apr 16, 2015 10:46 AM in response to Tom Wolsky
    Level 1 (80 points)
    iPhone
    Apr 16, 2015 10:46 AM in response to Tom Wolsky

    I just deleted FCPX and cleaned up all all of it's relevant system files using MacKeeper's Smart Uninstaller to make sure that there were no old remnants left, then re-installed the App' again from the App Store.

    Same result, just will not load…....

    As the OSX is the same as on the iMac and the other installed Applications and software are all exactly the same, ( a cloned drive ), it has to be something about the MacPro's hardware setup and / or Graphics card.

    But whatever, if I need to explore FCPX I can always go back to the iMac.

    It's just puzzling that's all……..

    Thanks for the ideas on this Tom anyway…..

    Best,

    Peter