I'm trying to charge my iPad 3 (wifi only) using the A/C charging adapter that came with the iPad, but I get the message "This accessory may not be supported." Why am I getting this message? The battery icon at the top of the screen says "Not charging.", or shows the battery level in white, as opposed to green when charging. The iPad still charges under these conditions, but very slowly.
iPad 2, iOS 8.3
Hi jhobanion,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are having trouble with an accessory. I would recommend that you read this article, it may be able to help the issue.
If you need help with iPhone, iPad, or iPod touch accessories - Apple Support
Cheers,
Mario
There were some iPhone fires caused by off-brand cables and Apple was blamed. IOS-8 ensures that only approved cables will be used. However, it appears that it has been incorrectly identifying true Apple cables as non-approved!
If your cable is not Apple, your only option is to replace it with an Apple cable. If you do have an Apple cable, you need to contact Apple support - 800-275-2273 in the U.S.A. and I think Canada. If an Apple Store is convenient for you, a visit there is probably a better solution (there is no charge)
iPad 3 charging adapter not supported.
