10.10.3 mac mini crashing spontaneously

Question

Level 1

29 points

10.10.3 mac mini crashing spontaneously

i'm getting spontaneous crashes where the screen goes blank grey, then autorestarts (or i can press a key to make it restart earlier).

happens even after OS reinstall (10.10.3). no particular trigger that i can see. anyone else having this problem?

crash report below:

________________________________________________

Anonymous UUID: 8F5E061A-82F7-DD99-BFFE-934B091F5233

Thu Apr 16 22:10:26 2015

*** Panic Report ***

panic(cpu 0 caller 0xffffff800e617cc2): Kernel trap at 0xffffff800e5cf5a6, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff87784a8028, CR3: 0x00000002699b4111, CR4: 0x00000000001626e0

RAX: 0xffffff7f80000000, RBX: 0xffffff802c529840, RCX: 0xffffff7f80000028, RDX: 0x00000007f84a8000

RSP: 0xffffff81f65539d0, RBP: 0xffffff81f6553a00, RSI: 0x000000004d4f53ef, RDI: 0xffffff80130d0370

R8: 0xffffff81f6553bf4, R9: 0x0000000000000000, R10: 0x0000000003e80000, R11: 0x0000000000000206

R12: 0xffffff80130d0370, R13: 0xffffff8011fb9000, R14: 0x0000000003ef1000, R15: 0xffffff803f246e10

RFL: 0x0000000000010206, RIP: 0xffffff800e5cf5a6, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff87784a8028, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff81f6553680 : 0xffffff800e52bda1

0xffffff81f6553700 : 0xffffff800e617cc2

0xffffff81f65538c0 : 0xffffff800e634b73

0xffffff81f65538e0 : 0xffffff800e5cf5a6

0xffffff81f6553a00 : 0xffffff800e5bba64

0xffffff81f6553a60 : 0xffffff800e732278

0xffffff81f6553d20 : 0xffffff800e93f5f8

0xffffff81f6553db0 : 0xffffff800e764fd1

0xffffff81f6553e50 : 0xffffff800e9ec4aa

0xffffff81f6553ef0 : 0xffffff800e9ec61e

0xffffff81f6553f50 : 0xffffff800ea4ba86

0xffffff81f6553fb0 : 0xffffff800e635376

BSD process name corresponding to current thread: iTunes

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000000e200000

Kernel text base: 0xffffff800e400000

__HIB text base: 0xffffff800e300000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

System uptime in nanoseconds: 1403102390943

last loaded kext at 243165255230: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f90e79000, size 69632)

last unloaded kext at 303915891075: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f90e79000, size 61440)

loaded kexts:

com.intego.Family-Protector.extension 2591

com.intego.virusbarrier.kext.realtime 217

com.intego.netbarrier.kext.network 177

com.intego.netbarrier.kext.process 177

com.intego.netbarrier.kext.monitor 177

com.Cycling74.driver.Soundflower 1.6.6

tc.tctechnologies.driver.Saffire 4.0.0 13485

com.Apogee.driver.DuetFWOverideDriver 1.4.4

at.obdev.nke.LittleSnitch 4240

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.driver.AppleMultitouchDriver 263.9.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleFWAudio 270.6

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOFireWireAVC 4.2.2

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBAudio 295.23

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

com.apple.kec.Libm 1

Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.8f0

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB

Serial ATA Device: M4-CT512M4SSD2, 512.11 GB

USB Device: Hub

USB Device: USB 2.0 HUB

USB Device: HD Pro Webcam C920

USB Device: USB 2.0 HUB

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/sec

Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Mac mini, OS X Yosemite (10.10.3), 16GB

Posted on Apr 16, 2015 1:28 PM

Reply

Answer 1

fkosa

Level 1

0 points

Apr 17, 2015 3:10 AM in response to konnektor

Same here! 😠

Reply

Answer 2

Eric Root

Level 10

684,069 points

Apr 17, 2015 2:45 PM in response to konnektor

com.intego.Family-Protector.extension 2591

com.intego.virusbarrier.kext.realtime 217

com.intego.netbarrier.kext.network 177

com.intego.netbarrier.kext.process 177

com.intego.netbarrier.kext.monitor 177

com.Cycling74.driver.Soundflower 1.6.6

tc.tctechnologies.driver.Saffire 4.0.0 13485

com.Apogee.driver.DuetFWOverideDriver 1.4.4

at.obdev.nke.LittleSnitch 4240

It is likely one of these applications. Uninstall using the developer's uninstall instructions. I would start with Intego.

Reply

Answer 3

Drew Reece

Level 6

10,660 points

Apr 17, 2015 2:50 PM in response to Eric Root

Eric Root wrote:

com.intego.Family-Protector.extension 2591

com.intego.virusbarrier.kext.realtime 217

com.intego.netbarrier.kext.network 177

com.intego.netbarrier.kext.process 177

com.intego.netbarrier.kext.monitor 177

com.Cycling74.driver.Soundflower 1.6.6

tc.tctechnologies.driver.Saffire 4.0.0 13485

com.Apogee.driver.DuetFWOverideDriver 1.4.4

at.obdev.nke.LittleSnitch 4240

It is likely one of these applications. Uninstall using the developer's uninstall instructions. I would start with Intego.

At the very least check these are current.

You can also try a safe boot…

OS X: What is Safe Boot, Safe Mode? - Apple Support

That will disable the extensions & other startup items. Be aware that many nonessential Apple extensions will be disabled so some features will performa badly or not at all, this is normal in a safe boot. Test as much as possible. Reboot to return to a normal running OS.

Reply

Answer 4

Apr 22, 2015 6:21 PM in response to konnektor

I have the exact same thing.. But I am running a Macbook Air. 10.10.3 and only happens when I connect to a display at the second office. The other office I have no issues. (also to note the second office I use a bluetooth apple mouse) I don't for the first office.

Will update if I discover anything.

Reply

Answer 5

Drew Reece

Level 6

10,660 points

Apr 23, 2015 7:58 AM in response to icartersaac

icartersaac wrote:

I have the exact same thing.. But I am running a Macbook Air. 10.10.3 and only happens when I connect to a display at the second office. The other office I have no issues. (also to note the second office I use a bluetooth apple mouse) I don't for the first office.

Will update if I discover anything.

I don't think you do have the exact same thing, it's possible that the second display is causing your issue on your Macbook Air. This post is about a Mac Mini with no mention of a second display.

I suggest you create your own topic & possibly post the latest panic report if you want some help with it.

Reply

Answer 6

Apr 23, 2015 8:06 PM in response to Drew Reece

I think it is the exact same thing. I had the exact same :

*** Panic Report ***

panic(cpu 0 caller 0xffffff800e617cc2): Kernel trap at 0xffffff800e5cf5a6, type 14=page fault, registers: ETC

The other thing I also mentioned was that I was using a Apple Bluetooth Wireless mouse.

After replying to this post yesterday morning, I changed to a wired mouse. I stayed connected to the same display.

I have not had a single panic since.

@konnektor are you using a wireless mouse or keyboard?

Have you tried just wired components?

Let me know what you discover.

🙂

Reply

Answer 7

konnektor Author

Level 1

29 points

Apr 24, 2015 12:13 AM in response to icartersaac

i'm using both a magic trackpad and apple wireless keyboard. it is true that only since using the wireless keyboard have i noticed the crashes - i've been using the trackpad for some time without problems. i'll check it out...

Reply

Answer 8

Jul 26, 2015 5:46 AM in response to konnektor

Having the exact same issue on a 2012 Mac mini. Any resolution on this?

Reply

Answer 9

Jul 26, 2015 5:48 AM in response to icartersaac

I'm also using a Apple wireless keyboard and mouse. Did you find anything to resolve this other than changing to a wired device?

Reply

Answer 10

konnektor Author

Level 1

29 points

Jul 26, 2015 8:59 AM in response to K. Scott Myers

i ended up wiping the computer and reinstalling from scratch. i haven't had any issues since... which doesn't help to isolate the original issue.

Reply

Answer 11

Drew Reece

Level 6

10,660 points

Jul 26, 2015 9:03 AM in response to K. Scott Myers

Compare your crash report to the one posted here - if you have third party apps in common it would be worth removing them to see if the issue improves.

Reply

Answer 12

Barney-15E

Level 10

112,908 points

Jul 26, 2015 9:04 AM in response to konnektor

konnektor wrote:

i ended up wiping the computer and reinstalling from scratch. i haven't had any issues since... which doesn't help to isolate the original issue.

Did you reinstall all of the 3rd-party software that was loading kexts (Little Snitch and Intego would be the highest probability, next SoundFlower).

Reply