Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have to restore my iPhone 6, how do I retain the things I need

Due to a software issue on the iPhone 6 I have to restore it to a new status. I am concerned about losing information. Does anyone know what I will items I will need to keep? Or copy?

Posted on Apr 16, 2015 2:13 PM

Reply
1 reply

Apr 19, 2015 12:51 PM in response to sguastaferri

Hi sguastaferri,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like you want to know how to backup your information. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.


How to back up your devices using iCloud or iTunes - Apple Support


About backups in iCloud and iTunes - Apple Support


Cheers,

Mario

I have to restore my iPhone 6, how do I retain the things I need

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.