Q: I have to restore my iPhone 6, how do I retain the things I need

Due to a software issue on the iPhone 6 I have to restore it to a new status. I am concerned about losing information. Does anyone know what I will items I will need to keep? Or copy?

Posted on Apr 16, 2015 2:13 PM

I have this question too

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by mario49,

mario49 Apr 19, 2015 12:51 PM in response to sguastaferri
Community Specialists

Apr 19, 2015 12:51 PM in response to sguastaferri

Hi sguastaferri,

Thanks for using Apple Support Communities. Based on what you stated, it sounds like you want to know how to backup your information. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

How to back up your devices using iCloud or iTunes - Apple Support

About backups in iCloud and iTunes - Apple Support

Cheers,
Mario
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Q: I have to restore my iPhone 6, how do I retain the things I need

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by mario49,

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