Nguybao
Level 1 (0 points)

Q: Bluetooth not seen in Windows

I installed Windows 8.1 through BootCamp and Bluetooth device is not recognized by Windows. I am talking about the new 2015 12' macbook.

It is not seen in the device manager list.

Any Help?

MacBook (Retina, 12-inch, Early 2015), Windows 8

Posted on Apr 16, 2015 9:17 PM

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Nguybao

Q: Bluetooth not seen in Windows

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  • by MacBook911,

    MacBook911 MacBook911 Apr 16, 2015 10:24 PM in response to Nguybao
    Level 1 (10 points)
    Apr 16, 2015 10:24 PM in response to Nguybao

    Same exact problem! Got my new MacBook and spent all day trying to figure this out. I have tried everything I can think of.... I need a hero

  • by MacBook911,

    MacBook911 MacBook911 Apr 16, 2015 10:27 PM in response to MacBook911
    Level 1 (10 points)
    Apr 16, 2015 10:27 PM in response to MacBook911

    Bluetooth mouse works great on Mac side, but is not even present in the device manager on the windows side. I even downloaded the windows 7 drivers from my Mac mini to try and install it and it says no Bluetooth hardware present.

     

    Perplexing....

  • by Loner T,

    Loner T Loner T Apr 17, 2015 4:44 AM in response to Nguybao
    Level 7 (24,855 points)
    Safari
    Apr 17, 2015 4:44 AM in response to Nguybao

    Are BC drivers installed? Are there any unknown devices in the Device Manager (with a yellow triangle and exclamation mark)?

     

    From the OS X side, can you post a screen shot of System Report -> Bluetooth? It should be similar to

     

    BTRadioDetails.png

  • by Nguybao,

    Nguybao Nguybao Apr 17, 2015 5:09 AM in response to Loner T
    Level 1 (0 points)
    Apr 17, 2015 5:09 AM in response to Loner T

    No there are no unknown devices listed in Windows.

  • by Rudegar,

    Rudegar Rudegar Apr 17, 2015 8:07 AM in response to Nguybao
    Level 7 (28,992 points)
    Apple TV
    Apr 17, 2015 8:07 AM in response to Nguybao

    are there any bluetooth devices listed in devices ?

  • by MacBook911,

    MacBook911 MacBook911 Apr 17, 2015 8:08 AM in response to Nguybao
    Level 1 (10 points)
    Apr 17, 2015 8:08 AM in response to Nguybao

    I am having the same problem as OP. Bluetooth works fine on the Mac side. On the windows side there is no little triangle and there is no Bluetooth Radio present in device manager. I have tied to manually load it from the boot camp drivers, but since the computer does not know it has Bluetooth it wont install the driver.

  • by Loner T,

    Loner T Loner T Apr 17, 2015 8:30 AM in response to Nguybao
    Level 7 (24,855 points)
    Safari
    Apr 17, 2015 8:30 AM in response to Nguybao

    Can you post the BT System Report?

  • by MacBook911,

    MacBook911 MacBook911 Apr 17, 2015 10:20 AM in response to Loner T
    Level 1 (10 points)
    Apr 17, 2015 10:20 AM in response to Loner T

    Here is mine

    Screen Shot 2015-04-17 at 10.13.28 AM.png

  • by Loner T,

    Loner T Loner T Apr 17, 2015 11:02 AM in response to MacBook911
    Level 7 (24,855 points)
    Safari
    Apr 17, 2015 11:02 AM in response to MacBook911

    Can you check the version of BC drivers in bootcamp.xml on your USB?

     

    It should look similar to

     

    <?xml version="1.0"?>

    <?xml-stylesheet type='text/xml' href='test.xsl'?>

    <!--Information on Boot Camp build-->

    <BuildInfo BuildNumber="5621" ProductName="Boot Camp">

      <MsiInfo>

      <ProductManufacturer>Apple Inc.</ProductManufacturer>

      <ProductVersion>5.1.5621</ProductVersion>

    <ProductCode>{FA2B2C2A-EA41-495A-9308-60726125D562}</ProductCode>

  • by Nguybao,

    Nguybao Nguybao Apr 17, 2015 11:43 AM in response to Loner T
    Level 1 (0 points)
    Apr 17, 2015 11:43 AM in response to Loner T

    My bootcamp.xml looks like this..

     

    <?xml version="1.0"?>

    <?xml-stylesheet type='text/xml' href='test.xsl'?>

    <!--Information on Boot Camp build-->

    <BuildInfo BuildNumber="5886" ProductName="Boot Camp">

        <MsiInfo>

            <ProductManufacturer>Apple Inc.</ProductManufacturer>

            <ProductVersion>5.1.5886</ProductVersion>

            <ProductCode>{FA2B2C2A-EA41-495A-9308-60726125D562}</ProductCode>

     

    By the way how to get latest bootcamp from Apple?

  • by Loner T,

    Loner T Loner T Apr 17, 2015 12:28 PM in response to Nguybao
    Level 7 (24,855 points)
    Safari
    Apr 17, 2015 12:28 PM in response to Nguybao

    Was Windows installed using EFI Boot?

  • by Nguybao,

    Nguybao Nguybao Apr 17, 2015 12:34 PM in response to Loner T
    Level 1 (0 points)
    Apr 17, 2015 12:34 PM in response to Loner T

    I think so dont really know. It was BootCamp doing its thing.

    I am familiar with OSX. Could someone tell me how go get VID_ and PID_ for the device from OSX?

    THen I can find if it is in the system.

  • by Loner T,

    Loner T Loner T Apr 17, 2015 12:36 PM in response to Nguybao
    Level 7 (24,855 points)
    Safari
    Apr 17, 2015 12:36 PM in response to Nguybao

    See the screen shot from MacBook911, which has the Vendor ID and Product ID.

  • by Madinah66,

    Madinah66 Madinah66 Apr 19, 2015 11:07 AM in response to Nguybao
    Level 1 (0 points)
    Apr 19, 2015 11:07 AM in response to Nguybao

    You can chalk up another one with same problem !! I just got my new MacBook on the 15th and have installed win 8.1 through bootcamp but no bluetooth! In Device manager when I turn on show hidden devices I do see "unknown device" and in device status it says : " The USB device returned an invalid USB BOS descriptor " ...

     

    Also I found the SSD disk read write speed to be very variable in the win 8.1 partition . going from below 100 mbps all the way up to 565 Mbps when tested repeatedly.

    On the MAC OS side when using black magic speed test I get around 460 Mbps for write and 770 Mbps for read..

     

    Thanks Loner T for replying to my post about the BT problem and pointing me here

    I spent some time with Apple Care yesterday about this problem. No solution yet.

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