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Slow loading messages

Does anyone else have any issues with Messages taking nearly a minute to open?

MacBook (Retina, 12-inch, Early 2015), OS X Yosemite (10.10.3)

Posted on Apr 16, 2015 7:34 PM

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4 replies

Apr 17, 2015 8:27 AM in response to Matthew Brick

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Sep 9, 2015 7:03 AM in response to Linc Davis

Linc, I follow your directions up to the paragraph "Click the Clear Display icon in the..." You say take the action that isn't working the way you expect...I'm lost there, because I clear what lines am I selecting, they're clear...

Which action that isn't working the way I expect is where I get lost because when I clear all messages there is nothing to select unless I move down to another category such as Diagnostic and Usage Messages or User or System Diagnostic Reports.


My issues seems same as original, I open mail, click to open a message and receive a blank screen for at least 20-30 seconds or longer.

Slow loading messages

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