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Safari is very slow

Last weeks Safari on my iMac is running very slow. The problems is not in the internet speed since that is almost running at maximum speed. I've run an EtreCheck this morning. Maybe someone can help me with the results.


Problem description:

Safari very slow


EtreCheck version: 2.1.8 (121)

Report generated 17 april 2015 09:24:50 CEST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2010) (Technical Specifications)

iMac - model: iMac11,2

1 3.06 GHz Intel Core i3 CPU: 2-core

12 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

4 GB DDR3 1333 MHz ok

BANK 1/DIMM1

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 4670 - VRAM: 256 MB

iMac 1920 x 1080


System Software: ℹ️

OS X 10.10.3 (14D131) - Time since boot: 0:53:38


Disk Information: ℹ️

WDC WD5000AAKS-40V6A0 disk0 : (500,11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (171.59 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5680H


USB Information: ℹ️

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Inc. Built-in iSight

Apple Computer, Inc. IR Receiver

TOSHIBA USB 3.5"-HDD 640,14 GB

USB-HDD (disk1s1) /Volumes/USB-HDD : 640.13 GB (222.60 GB free)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Agents: ℹ️

[unknown] .naslist (hidden) [Click for support]


Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] jp.buffalo.NASPower.plist [Click for support]

[not loaded] jp.buffalo.NASPower_pla.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[running] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Programma (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 8 Update 45 Check version

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 327.65 GB

Destinations:

USB-HDD [Local]

Total size: 640.13 GB

Total number of backups: 50

Oldest backup: 2014-10-28 10:29:00 +0000

Last backup: 2015-04-17 06:41:54 +0000

Size of backup disk: Too small

Backup size 640.13 GB < (Disk used 327.65 GB X 3)


Top Processes by CPU: ℹ️

3% WindowServer

0% fontd

0% taskgated

0% AppleSpell

0% notifyd


Top Processes by Memory: ℹ️

451 MB softwareupdated

155 MB mds_stores

103 MB ocspd

64 MB SubmitDiagInfo

64 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

7.48 GB Free RAM

2.34 GB Active RAM

2.20 GB Inactive RAM

861 MB Wired RAM

2.05 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Apr 17, 2015, 08:30:53 AM Self test - passed

Apr 16, 2015, 08:25:32 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-16-202532_[redacted].cpu_resource.diag [Click for details]

Apr 16, 2015, 08:37:24 AM /Library/Logs/DiagnosticReports/com.apple.photos.VideoConversionService_2015-04 -16-083724_[redacted].cpu_resource.diag [Click for details]

Apr 15, 2015, 08:11:02 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-15-201102_[redacted].cpu_resource.diag [Click for details]

Apr 14, 2015, 02:04:13 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-04-14-140413_[redacted].cpu_resource.diag [Click for details]

Apr 14, 2015, 10:12:30 AM /Library/Logs/DiagnosticReports/iTunes_2015-04-14-101230_[redacted].hang

Apr 14, 2015, 09:52:05 AM /Library/Logs/DiagnosticReports/iTunes_2015-04-14-095205_[redacted].hang

iMac, OS X Yosemite (10.10.2)

Posted on Apr 17, 2015 12:35 AM

Reply
2 replies

Apr 17, 2015 4:37 AM in response to Windtegen

HI

This may be cache or cookies issue. Try to reset Safari settings:

1.Open Safari

2. Click on Safari menu at the top(to the right from the Apple logo)

3. Select preferences/privacy tab

4. Click on Remove all website data

5. Close Safari.

Delete Safari cache files:

1. Click on finder

2. Look for GO menu at the top

3. click on GO and hold down the option key. This will show user library folder.

4. Click on Library and look for Caches folder

5. In caches folder open com.apple.Safari folder

6. Move to trash Cache.db file.

This should solve the issue. If it will not help try to turn off Safari extentions

1.Open Safari

2. Click on Safari menu at the top(to the right from the Apple logo)

3. Select preferences

4. Find extentions tab

5. Turn off all the extentions

6. Relauch Safari

Apr 17, 2015 9:09 AM in response to Windtegen

There are many possible causes for problems with web browsing. Below are some simple steps that may help either to solve the problem or isolate the cause.

Back up all data before making any changes.

1. Restart your router and also your broadband device, if they're separate.

2. If you connect to the the router with Wi-Fi, turn off Wi-Fi and then back on.

3. If you connect with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi.

4. If your browser is Safari, then from the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data

and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed.

5. Select the Extensions tab in the Preferences window. Turn all extensions OFF and test. If there's an improvement, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

6. If you're running OS X 10.10 or later, select the Search tab. Uncheck the box marked

Enable Quick Website Search

if it's checked.

7. If you're running OS X 10.9 or later, select the Advanced tab and uncheck the box marked

Stop plug-ins to save power

Quit and relaunch the browser.

8. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest.

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

9. Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

10. If other browsers and Internet applications are also affected, follow these instructions and test.

11. If Parental Controls is active for any user, please turn it off and test.

12. Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked.

13. Are there any other devices on the same network that can browse the Web, and if so, are they affected?

14. If you can, test Safari on another network.

15. Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

Safari is very slow

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