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Cant access Icloud!!!

I recently made a new apple id and i deleted my old one, turns out i left my Find My Iphone on and now i cant access my new icloud. There any way to factory reset my iphone 6+? its showing up that i need to enter in old id password.. non existent...😝

iPhone 6 Plus, iOS 8.3

Posted on Apr 17, 2015 4:06 AM

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Posted on Apr 17, 2015 4:16 AM

If you have Find My iPhone enabled then you will need to enter the account's password to log out of it - factory resetting the phone will not remove the phone from the account, after doing so you will have to enter the id and its password to reactivate the phone.


If you can't remember its password then you should be able to reset the password via http://iforgot.apple.com, either by answering the account's security questions or via email.


If you can't do it via iforgot then try contacting Support in your country and see if they can reset the password : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

3 replies
Question marked as Best reply

Apr 17, 2015 4:16 AM in response to Strawhat93

If you have Find My iPhone enabled then you will need to enter the account's password to log out of it - factory resetting the phone will not remove the phone from the account, after doing so you will have to enter the id and its password to reactivate the phone.


If you can't remember its password then you should be able to reset the password via http://iforgot.apple.com, either by answering the account's security questions or via email.


If you can't do it via iforgot then try contacting Support in your country and see if they can reset the password : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

Cant access Icloud!!!

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