For the last 3 days iTunes has repeatedly dropped out within just a few seconds of opening. I am using the latest version 12.1.2.27 and my Mac desktop is using OS X Yosemite 10.10.2 I can't sync any device and it's basically unusable. Shutting down my Mac hasn't helped.
Does anyone have any advice that a fairly basic Mac user can understand? Is this a glitch in the latest update?
Thanks. Sarah
iMac (27-inch Mid 2011)
What exactly do you mean by "dropping out?" Does it crash?
What exactly do you mean by "dropping out?" Does it crash?
Thank you for responding. I suppose I do mean crash. Each time I get a message which is pages long but begins like this -
Process: iTunes [2137]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.1.2 (12.1.2.27)
Build Info: iTunes-1200012001002027~2
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [2137]
User ID: 501
Date/Time: 2015-04-17 10:54:57.271 +0100
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 8D13E499-EF38-C346-9D56-B5284F57D716
Sleep/Wake UUID: CF493872-C18B-4EE1-9B86-252E0B315FA1
Time Awake Since Boot: 1900 seconds
Time Since Wake: 1100 seconds
Crashed Thread: 25
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
Please post the whole crash report.
I had tried to post a full crash report but seemed to have failed.
However the problem may have sorted itself somehow as iTunes seems stable this morning so I will watch and wait and see.
Thanks
Sarah
iTunes keeps dropping out
