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Stuck on Accessing Netflix

I've tried everything previously suggested and my netflix app still hangs on the accessing Netflix screen. All other apps work fine. Here are a few of the things I've tried.


- Restored to factory settings (doesnt help)

- Updated to latest software (doesnt help)

- Restarted (doesn't help)

- Logged out and logged back in (doesnot help)

- Hard restart (pressing home and down buttons - doesn't help)

- Restarted router (helps but not after the waking the ATV from sleep)

- Accessed another app (HBO Go - if I watch a little of something in another app and back out and go to Netflix it works)

- Used Roku to see if it was a router problem (Roku works fine - no problems)


I would appreciate any suggestions or help.


Thanks in advance.

Posted on Apr 17, 2015 4:43 AM

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Stuck on Accessing Netflix

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