Q: Airport Extreme Error Message "Unexpected Error Has Occurred" During Setup

- Whenever I try and connect to my Airport Extreme on my phone it finds it, connects, then goes to connect to my internet and gives me an error message "Unexpected Error Has Occurred" also the box consistently blinks amber, help!

iPhone 5c

Posted on Apr 17, 2015 8:18 AM

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Q: Airport Extreme Error Message "Unexpected Error Has Occurred" During Setup

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by jason269,

jason269 Apr 20, 2015 8:23 AM in response to TinaKier
Community Specialists

Apr 20, 2015 8:23 AM in response to TinaKier

Hello, TinaKier.

Thank you for visiting Apple Support Communities.

I understand that you are experiencing an error when setting up your AirPort Extreme. Here is a troubleshooting article that I would recommend going through for this error.

AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3

Cheers,

Jason H.
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by Bob Timmons,

Bob Timmons Apr 20, 2015 10:12 AM in response to jason269
Level 10 (104,993 points)

Wireless

Apr 20, 2015 10:12 AM in response to jason269

Jason,

TinaKier mentions that she is trying to use an iPhone to configure the AirPort Extreme......and your advice mentions AirPort Utility 6.3 for a Mac.

So, the support document that you link above is not going to provide much help. Could you please provide more information relative to setup using an iPhone?

Thanks!
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by jason269,

by Bob Timmons,

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