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I bought hearthstone (naxramas and blackmount with an itunes card but it doesn't appear in hearthstone).

I bought nazramas and blackmount on hearthstone (solo adventures) by one of your gift cards but I have not got it jet and have gone like 3 hours

iPhone 6, iOS 8.3, i would like to play it now

Posted on Apr 17, 2015 9:21 AM

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Posted on Apr 17, 2015 9:25 AM

I didn't get an receipt from itunes either

3 replies

Apr 18, 2015 10:58 AM in response to apakaka

If you've been charged but haven't received the item then try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought hearthstone (naxramas and blackmount with an itunes card but it doesn't appear in hearthstone).

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