i forget my apple ID and then my apple ID is locked but i can't receive my reset email.How can i do now????

Question

i forget my apple ID and then my apple ID is locked but i can't receive my reset email.How can i do now????

i forgot my apple ID password, i typed many times and it's still not correct.Then i see my apple ID is locked for security reason.I have go to Iforgot.apple to reset my passwor and it says reset email was sent.But I didn't see any reset mail on my email.Please help me.

iPhone 5s, iOS 8.3

Posted on Apr 17, 2015 10:05 AM

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Answer 1

mario49

Community Specialist

Apr 20, 2015 9:38 AM in response to trangthinguyen95

Hello trangthinguyen95,

After reviewing your post, it sounds like you are not receiving the verification email. I would recommend that you read this article, it may be able to help the issue.

If you didn't receive your verification or reset email - Apple Support

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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