Q: I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago

I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago, I've tried deleting a couple of apps, signing out, rebooting, all to no avail. The button stays grayed out and will not let me select. Any ideas on how to solve this?

iPhone 5s, iOS 8.3

Posted on Apr 17, 2015 11:36 AM

I have this question too

Q: I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago

All replies

Helpful answers

by mario49,

mario49 Apr 20, 2015 11:37 AM in response to vahbear
Community Specialists

Apr 20, 2015 11:37 AM in response to vahbear

Greetings vahbear,

After reviewing your post, it sounds like you are having trouble backing up to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Get help backing up your device in iCloud - Apple Support

iCloud Backup alert messages - Apple Support

Thanks for using Apple Support Communities.
Take care,
Mario
Reply options

Link to this post

Q: I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago

All replies Helpful answers

by mario49,

All replies

Helpful answers