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damian1994 Author

Level 1

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iPhone can not be found

why do I get a message saying that my iPhone could not be found when I connected to my PC

iPad 2

Posted on Apr 17, 2015 11:41 AM

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1 reply

Community Specialist

Apr 20, 2015 11:26 AM in response to damian1994

Hey damian1994,

The article linked below details a number of troubleshooting steps that can help get iTunes to properly recognize your iPhone.

iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095

Regards,

Allen

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iPhone can not be found

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