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All replies
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Helpful answers
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Apr 20, 2015 11:45 AM in response to jriprvby mario49,Hello jriprv,
After reviewing your post, it sounds like the iPhone is having trouble connecting to one Wi-Fi network. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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Jun 28, 2015 12:16 PM in response to jriprvby senemsalar,it is so painful, I have the exact same problem.
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Jun 28, 2015 12:22 PM in response to senemsalarby Lawrence Finch,What happened when you followed the posted instructions?
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Jun 28, 2015 12:53 PM in response to Lawrence Finchby senemsalar,nothing, it is such an inconvenience
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Jun 28, 2015 12:56 PM in response to senemsalarby Lawrence Finch,If your purpose is to say it is an "inconvenience" and you don't want to actually try to fix it we can stop right here. If you would like help you should start by describing the problem, they symptoms, and what you have actually done to try to fix it.
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Jun 28, 2015 1:03 PM in response to Lawrence Finchby senemsalar,well I had been trying everything I read in the inernet, forums, support and nothing has worked that is why it is such an incovenience!!!
IF you have any othere recommendations I appreciate them.
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Jun 28, 2015 1:05 PM in response to senemsalarby senemsalar,iphone 5 would not connect to a particular wifi, error message password is incorrect. connection to that particular wifi established with ipad mini with the exact same password.
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Jun 28, 2015 1:11 PM in response to senemsalarby Lawrence Finch,senemsalar wrote:
iphone 5 would not connect to a particular wifi, error message password is incorrect. connection to that particular wifi established with ipad mini with the exact same password.
First, reboot the router by removing all power from it for about 30 seconds.
If that doesn't fix it the most common cause of this error (if you are absolutely certain the password is correct) is the router's MAC (Media Access Control) filtering settings. Routers have an option to restrict the router to only work with known devices. Your iPhone's WiFi address must be in the router's "allowed" table to be recognized. If it isn't you will get the password error message. And finally, some routers have a limit on the number of devices they will recognize. But if the phone works with other networks the problem is somewhere in your router or its settings.
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Jun 28, 2015 6:53 PM in response to jriprvby senemsalar,it is the workplace network so I cannot access to the router
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Jun 29, 2015 6:31 AM in response to senemsalarby Lawrence Finch,Then you will have to contact your IT department to find out why they are blocking your access.
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Jun 30, 2015 4:08 PM in response to Lawrence Finchby senemsalar,so I visited the IT department today. They told me there seems to be no problem with the password, their wifi, router etc. The I went to a genious bar of Apple. The sgent that dealt with me said it was the first time he heard a problem like that, said if I would connect to store' s wifi and runs the wifi diagnostics there can be no problem with the phone itself. His final words was he could sell me a new iphone with 290 USD sonething extra.
SPeechless ....
