I can't text a contact but can voice phone them. I don't have the problem with any other contact and the contact is not blocked. I have an iphone5.0 OS 8.1.3

Question

Level 1

0 points

I can't text a contact but can voice phone them. I don't have the problem with any other contact and the contact is not blocked. I have an iphone5.0 OS 8.1.3

I can't text a contact but can voice phone them. I don't have the problem with any other contact and the contact is not blocked. I have an iphone5.0 OS 8.1.3. I used to be able to text them with no problem. The only difference I can think is that this problem may have started since I downloaded the OS I am using now

cycleluke

iPhone 5, iOS 8.1.3

Posted on Apr 17, 2015 11:57 AM

Reply

Answer 1

QuickPost

Level 10

103,305 points

Apr 17, 2015 12:21 PM in response to cycleluke

Thank you for using the Apple Support Communities

Are you both using iMessage (blue bubbles)?

Reply

Answer 2

cycleluke Author

Level 1

0 points

Apr 18, 2015 3:17 PM in response to QuickPost

Yes, we r both using blue bubbles, both using iPhones. since my first post, I reset my iPhone, didn't help. I also deleted him as a contact before I reset, and tried to message, by entered the phone number to message him, didn't work. It is a 410-802-**** number if that gives u any clue.

Reply

Answer 3

QuickPost

Level 10

103,305 points

Apr 20, 2015 11:43 AM in response to cycleluke

This seems to be an issue on Apple's end and I would contact them at (800) 692-7753 to resolve the issue.

Reply

Answer 4

deggie

Level 10

167,177 points

Apr 20, 2015 12:07 PM in response to cycleluke

Did you ask him to also turn off and turn iMessage back on?

Reply

Answer 5

QuickPost

Level 10

103,305 points

Apr 20, 2015 12:11 PM in response to deggie

I would have but I have been helping other people on here with the same problem that claim calling Apple helped them.

Reply

Answer 6

deggie

Level 10

167,177 points

Apr 20, 2015 12:18 PM in response to QuickPost

Wasn't responding to you. Please show me links where this helped.

Apple isn't showing any system problems: https://www.apple.com/support/systemstatus/

Reply

Answer 7

cycleluke Author

Level 1

0 points

Apr 21, 2015 11:31 AM in response to deggie

Since the last communication, 1 text went through but I have not been able to text subsequently. I think he turned messages off and on, I'll ask him to do it again.

Reply