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why is my apple ID not been enabled everytime i reset my password

my phone keeps telling me to reset my password for me to enable my Apple ID,which is my icloud acc too .But when I reset it nothing happens ,it stays disabled, what do I do?

I need help ASAP

iPhone 6, iOS 8.3

Posted on Apr 17, 2015 2:33 PM

Reply
1 reply

Apr 20, 2015 12:56 PM in response to mapalo431

Greetings mapalo431,


It seems you are unable to reset the password to your Apple ID. Have you received any indication that your account has been locked? If so, that would explain why the password resets don't work. The following article provides steps which may help:


If your Apple ID has been locked - Apple Support


If you can't reset your password and you don't use two-step verification, contact Apple Support.


Thank you for contributing to Apple Support Communities.


Best,

Bobby_D

why is my apple ID not been enabled everytime i reset my password

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