After the last update to 8.3 my iPhone randomly reboots or freezes w/out warning like in the middle of a conversation / while charging / while connected on iTunes to synch.... I don't know what the problem is. Please send a fix. I cannot rely on my phone when it keeps freezing and takes forever to reboot.
iPhone 5, iOS 8.3
Connect the phone to iTunes on your computer and restore iOS.
I am having the same problem. Tried restoring it via iTunes and that didn't work either. Very frustrating.
When you restored, did you restore your backup or set it up as a new phone? If you restored your backup you may have restored the same corrupt data that caused the problem in the first case.
If I set it up as a new phone, will I lose all my photos, messages and contacts?
ps.
Thanks for taking the time to help.
If you sync contacts with iCloud you will not lose them. For photos, transfer them to your computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support. You will lose your messages. But there's a sequence that may allow you to keep your content:
Thanks...
I set the phone up as new and, unfortunately, the problem is still there.
Take it to an Apple store for diagnosis. Make an appointment: http://concierge.apple.com/reservation/us/en/techsupport/
I had the same issue, took it to the Apple store and was told it was my phone and had nothing to do with the update and I need to pay £100 to get it fixed. I had no problems whatsoever until I updated. Now I don't know what to do😕
Of course you have tried the soft reset ?
Disconnect, hold the Home button and the Power button at the same time, keep holding, when you see the white apple logo appear let go and let it start.
My iPad4 is doing the same thin. I've tried soft resets and a full restore and same problem is occurring. Started with 8.2 - thought 8.3 would sort it (or rather hoped!) - looks like a 30 mile drive to the local Apple Store as iPad is a big big of deadweight to carry around which I can no longer rely upon.
So, after reading all responses, I must say first of all thank you for keeping this active. It might help more people since I am not the only one with this issue.
What have I done so far? I used the soft reset quite often since it freezes often and the only way to get something out of it is the soft reset. It then takes a little while to reset ( more than once it seems) where the white light with black apple shows up and goes black again, then the home screen, flashes a few times, goes white again..... Black.... Home screen. I noticed that if I just let it do what it does, eventually it will get back to normal..... Until next time. I have emptied the ram, deleted pictures and apps to free space and keep my email accounts low. After all of that I noticed that it still reboots by its own ( suddenly white light w/ apple) and it gets warm on the back ( must be using lots of energy) at least once every day. Even when I think, ok 1 day w/out frozen screen, the light comes on suddenly at night while charging. I also noticed that it even happend once to my iPad ( 2) after updating to 8.3 so I still think it has to do with the recent update to iPhones 5 or older. Dont know if some one has had any problems like that with iPhone 6 or plus.
just wanted to follow up from my end and I think I will just hold on to the next update that hopefully solves the issue. If more ppl have that same problem it might happen soon. So, please keep posting and make the community aware of this so a fix will come soon.. !
As you didn't mention it, several people have said they resolved the problem by connection the phone to their computer and restoring iOS using iTunes.
I had a similar issue - my iPhone reboots when I plug my iPhone into the charger. However I notice that it only happens when I had apps running when I plugged in my iPhone. When I closed all my apps (double clicking on the home key and swiping up on all the apps), I don't have the reboot problem.
I have the same issue with my iPhone 5. When it is plugged in it will reboot. Apple please fix this!
MY iphone is still searching a network and cant be found a network. Always searching appeared
After 8.3 update my iPhone 5 keeps freezing and reboots random
