iPhone 6 flashlight feature not working after software update

Question

Level 1

28 points

iPhone 6 flashlight feature not working after software update

I updated my iPhone 6 to iOS 8.3, and then I noticed today that my flashlight app is not working?! The flash works for the camera.... And I know it's the same thing.... So I'm not sure why the flashlight shortcut isn't working, but I tap it, and nothiby happens. I tried restarting my phone and nothing.

I went to google with my problem, and everything I found involved the camera also not working.... But my camera works fine, it's JUST the flashlight shortcut that is not functioning.

I didn't use it too often, but I know it was working fine before I updated my iOS. My phone battery was low at the original time I tried using it, like at 20%, so I thought maybe that was affecting it, but I have now charged it, and still it is not working.

Anyone else with this issue since the software update?! Any fixes?!

iPhone 6, iOS 8.3, Boost network

Posted on Apr 17, 2015 7:05 PM

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Answer 1

Aug 20, 2017 2:29 PM in response to Snyderkjna

Sorry I do not know how to fix the problem but I'm also having the same issue and it's happened a few times already. It will randomly just start working again but I'm not sure why and how long it takes. Then it will stop working. Not that that's helpful but I wanted to say that RESETING THE PHONE DOESNT WORK. If you previously read the the other comments and the post itself it states this and I know because I tried it. Also as the writer of the post stated turning the phone off then back on doesn't work either. If anyone has a valid solution please let us know! Thank you! Snyderkjna - if you found a solution please let me know! I just realized this post was from 2015. Thank you!

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Answer 2

modular747

Level 6

19,662 points

Apr 17, 2015 10:00 PM in response to Snyderkjna

Restart the phone

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Answer 3

Snyderkjna Author

Level 1

28 points

Apr 18, 2015 5:28 AM in response to modular747

really?.... Lol I already tried that.... And said so in my first post.... I've tried it a few times, still no flashlight.

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Answer 4

modular747

Level 6

19,662 points

Apr 18, 2015 11:14 AM in response to Snyderkjna

Sorry, meant to say 'reset' the phone: press both home and lock buttons for at least 10 seconds, releasing when the Apple logo appears (no data loss).

If that doesn't help, restore using iTunes:

Use iTunes to restore your iOS device to factory settings

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Answer 5

Jul 1, 2015 9:02 PM in response to modular747

Worked for me on iPhone 6+. Thanks much !

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Answer 6

Nov 30, 2015 10:32 PM in response to Santoshkmhatre

same thing happened to me, flash was workin but flashlight wasn't. Resetting the iPhone (home and power button at the same time) worked for me.

tthanks

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Answer 7

Jul 25, 2016 1:52 PM in response to Snyderkjna

I woke up this morning to my rear camera not working. It would not work on the iPhone camera app or on any other photo apps I have downloaded. It would take video, but not photos. A few days ago my flashlight stopped working as well. After reading everyone's input on how to fix this issue this is what I did and it seems to have worked.

1. Restore and delete everything on your iPhone.

Settings >> General >> Reset >> Erase All Content and Settings

2. Restore phone from original back up method (computer or iCloud)

3. Put your phone in low power mode.

Settings >> Battery >> Low power mode

Wait a few minutes while the phone is on low power mode.

4. Go back to Settings>> Battery>> Low power mode and turn Low power mode off.

Now try your camera. It worked for me. Hopefully it continues to work, haha. Good luck!

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Answer 8

hiker3

Level 1

4 points

Dec 29, 2017 7:28 AM in response to Snyderkjna

Same thing here. Camera is fine but once I updated the flashlight stopped working. What's up with this?

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