Panagiotis Tsamoudakis
Level 1 (0 points)

Q: Cold restarts after 10.10.3 update.

Cold restarts after 10.10.3 update.

 

Hi,

 

Ever since the 10.10.3 update I am experiencing two problems on my mac mini. I am not entirely sure that they are related to the update but since I haven’t changed anything (hardware or software) on my mac, I can only assume that the update probably triggered the issues.

 

The first problem is that every now and then I get a bunch of pixels flickering on some random position of my screen. Another user reported the exact same error and posted a video here: https://www.facebook.com/georgetasioulis/videos/10203713632115564/ Once I drag a window over these pixels, the problem is gone.

 

The second and more major problem is that I get random cold restarts. It could be 5 minutes since I booted my mac or even a day after. There is no specific app that I’m running when the mac restarts. In other words I can’t seem to find a pattern on when this happens.

 

After reading many forum posts I ended up doing a clean installation of Yosemite and started installing everything from scratch. After a while the same thing happened. I noticed that some “power users” can make sense of the kernel panic logs so here is my latest one:

 

Anonymous UUID:       DFD8BE96-203B-C244-A890-73E40E563534

 

Sat Apr 18 09:26:15 2015

 

*** Panic Report ***

panic(cpu 2 caller 0xffffff8030417cc2): Kernel trap at 0xffffff803053ea88, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x0000000004b77e1e, CR3: 0x0000000023f5e036, CR4: 0x00000000001626e0

RAX: 0xffffff805c11e020, RBX: 0xffffff804fd3ac00, RCX: 0xff0e1b2aff0e1a2a, RDX: 0xffffff804fd3ac50

RSP: 0xffffff822e4f3d30, RBP: 0xffffff822e4f3dd0, RSI: 0x0000000000000025, RDI: 0xffffff804fd3ac18

R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000012

R12: 0xffffff805c11e000, R13: 0x0000000000000000, R14: 0xffffff804fd3ac18, R15: 0xffffff804fd3ac50

RFL: 0x0000000000010282, RIP: 0xffffff803053ea88, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000004b77e1e, Error code: 0x0000000000000000, Fault CPU: 0x2

 

mp = 0xffffff804fd3ac00, phys = 0x31183c00, prev (0x7: 0x30113000-0x30200000)

vp = 0xffffff804fd3ac00, phys = 0x709000, prev (0: 0xa0000-0xc0000)

0xffffff804fd39000: YwAAAGcAAABtAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GU6LSgoMZPwACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbYjEe0+A////AAACAP8PAAAAAAA h/////z8AAAAAhOJQ4IHtUVi9mzYAjtNPAKLTT4D////QoSCysACmMLCE7VHAg+1RUJjTTwgAUAQAAAg AAAQAAAACAAABAAAsFAAAAGF1dG9mcwAAL25ldG1hcCAtaG9zwMwAAOAODu7g7t7uDgUODWWAACAgBLA 5gDsgAAH8/zeAgw8GdAMAAAAA

0xffffff804fd3a000: fwAAAIgAAACTAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGg2G06LTgoMqK0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAeH4mHLQAKwAgAAAAhExYNqtIqH4qPGr9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAj/fE+A////AAACAP8PAAAAAAAh/////z8AAAAAM3p QwIPtUYDLmjYAmNNPAKzTT2AtpjBQAKYwcNjeT/CAW2Og195PUKLTT4D///9gotNPgP///wAQEAQAEBA AqCFET2RldmYvZGV2AAACAP8PAAAAJGWK/////6AjAAApJAAAAAAAIT8AAAAAc9dP3GSWHQCi00+A/// /4HuvMF6YAQCYl/5VAAAAAkgCpzCQ/6UwgBfdYyAPElwA4BFcMN7eTwDQgAQAAN2AEAAAAAAQAAAAABA AqBR7A/UV4QL1G+ACs/iaAAIAAAERAAAAaGZzAMwAAAwODu7u4O7uDgAAMAABzswA4ODg4Oju4ODuLu7 eBwAAACAACAIBbA44DghQE/8DDiBs2TkBc4AAICAEICibAw44DgjwP4CDYQovAAAA

0xffffff804fd3b000: WQAAAF0AAABjAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHwoHLQAGQAoxAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazBzMggY30+A////AAAAAgABAAAAAEA AAwAAANNuCwAAAAAhAN/eTwEAAABAc9dPQLbTTwAQAAAAAAIA/w8AAAAAACH/////wGyqTwIAAAAAAAA AAOUO7u4DzgMADOwAAIIQAIiO/T+AC/A/gEMJJgCBACAgBAA4

Backtrace (CPU 2), Frame : Return Address

0xffffff820ef35e10 : 0xffffff803032bda1

0xffffff820ef35e90 : 0xffffff8030417cc2

0xffffff820ef36050 : 0xffffff8030434b73

0xffffff820ef36070 : 0xffffff803053ea88

0xffffff822e4f3dd0 : 0xffffff80307552f7

0xffffff822e4f3eb0 : 0xffffff803055879b

0xffffff822e4f3ed0 : 0xffffff8030542e24

0xffffff822e4f3f40 : 0xffffff803054d027

0xffffff822e4f3f50 : 0xffffff803084ba86

0xffffff822e4f3fb0 : 0xffffff8030435376

 

BSD process name corresponding to current thread: sync

 

Mac OS version:

14D136

 

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide:     0x0000000030000000

Kernel text base: 0xffffff8030200000

__HIB  text base: 0xffffff8030100000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

 

System uptime in nanoseconds: 648750639627

last loaded kext at 243977764692: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fb112b000, size 69632)

loaded kexts:

com.Logitech.Unifying.HID Driver 1.3.1

com.Logitech.Control Center.HID Driver 3.9.1

at.obdev.nke.LittleSnitch 4240

com.apple.filesystems.msdosfs 1.10

com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleUSBCDC 4.3.3b1

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDAHardwareConfigDriver 272.18

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleHDA 272.18

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBDisplays 372.1

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.AppleUSBOHCI 656.4.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.iokit.IOUSBHIDDriverPM 710.4.7

com.apple.driver.AppleUSBAudio 295.23

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

 

I would really appreciate if someone could point me to the right direction in order to figure out what to do next. My spec is a mac mini (late 2012) 2.3GHz i7 with 16GB RAM from Crucial and a Corsair SSD Force 3 240GB. It is connected to an Apple Thunderbolt display with only one peripheral: a Logitech Anywhere MX mouse.

 

One last thing… the above kernel crash log is kinda rare. Most of them have this:

 

      Kernel Extensions in backtrace:

         com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82ecb000->0xffffff7f82ed3fff

         com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82524000->0xffffff7f82552fff

         com.apple.driver.AppleACPIPlatform(3.1)[97299A71-6EDD-3AD9-AE1D-2F7B61E8AA72]@0 xffffff7f8458b000->0xffffff7f845e9fff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82ecb000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f82524000

 

Not sure if this helps but “com.apple.iokit.IOACPIFamily” is mentioned most of the times.

Mac mini, OS X Yosemite (10.10.3), Late 2012, 2.3 GHz i7

Posted on Apr 18, 2015 12:00 AM

Close
Panagiotis Tsamoudakis

Q: Cold restarts after 10.10.3 update.

  • All replies
  • Helpful answers

first Previous Page 17 of 33 last Next

  • by MacGallant,

    MacGallant MacGallant Jun 30, 2015 12:04 PM in response to alfa78
    Level 2 (322 points)
    Mac OS X
    Jun 30, 2015 12:04 PM in response to alfa78

    No, what i am saying is-- like others here the glitch started with the 10.10.3 update and I still have to glitch after updating to 10.10.4 and i just rested the SMC and PRAM hoping the glitch was still happening because of old parameter settings still retained from 10.10.3 in the SMC and PRAM and that hopefully that reset will resolve it.

  • by alfa78,

    alfa78 alfa78 Jun 30, 2015 12:36 PM in response to MacGallant
    Level 1 (5 points)
    Jun 30, 2015 12:36 PM in response to MacGallant

    OK, I understood: then the issue is still present in Yosemite 10.10.4...

  • by macudo,

    macudo macudo Jul 1, 2015 2:19 AM in response to alfa78
    Level 1 (15 points)
    Jul 1, 2015 2:19 AM in response to alfa78

    After updated to 10.10.3 i haw those issues to on 2 Macbook Pro, both mid 2012 with Intel HD 4000 Graphic, non retina.

    Sporadic Cold restarts and Artifacts on both Displays, the internal and the external connected with Mini Display to DVI Adapter.

    Yesterday i installed the Update on one of MBP. All went fine until now but i have not  tested it for long.

    My hope was that Apple have fixed it in 10.10.4 Now i will see if it works, otherwise i will downgrade from Time Machine back

    to 10.10.2 because no issues until 10.10.3!

  • by alfa78,

    alfa78 alfa78 Jul 1, 2015 2:55 AM in response to macudo
    Level 1 (5 points)
    Jul 1, 2015 2:55 AM in response to macudo

    We've all the same issue! Until Yosemite 10.10.2: all OK! After Yosemite 10.10.3: issues, issues and issues!!!

  • by BlueFox74,

    BlueFox74 BlueFox74 Jul 1, 2015 9:03 AM in response to alfa78
    Level 1 (0 points)
    Jul 1, 2015 9:03 AM in response to alfa78

    Nothing has changed, updated to 10.10.4 today on my late 2012 mac mini with Intel HD 4000. After two hours i had the first kernel panic.

  • by Larsen2k4,

    Larsen2k4 Larsen2k4 Jul 1, 2015 9:17 AM in response to BlueFox74
    Level 1 (0 points)
    Jul 1, 2015 9:17 AM in response to BlueFox74

    Ssshhh... don't let the other Macs hear that.

  • by Mickey S.,

    Mickey S. Mickey S. Jul 2, 2015 11:48 AM in response to Larsen2k4
    Level 1 (0 points)
    Jul 2, 2015 11:48 AM in response to Larsen2k4

    Too late, mine got word... In the morning when I wanted it to come back from hibernation I had to press the power on button and - uh oh - promptly got the 'your system crashed - wanna file report?" window. Running 10.10.4. ...

     

     

    Thanks,

     

    M.

  • by macudo,

    macudo macudo Jul 6, 2015 8:34 AM in response to Mickey S.
    Level 1 (15 points)
    Jul 6, 2015 8:34 AM in response to Mickey S.

    Now after 1 Week working whit my Macbook Pro and 10.10.4, all seems to be ok.

    The same on the Macbook Pro of my Son, all ok. Both are 13" mid 2012 with Intel HD Graphics.

    No crashes or Artifacts on Display. Hope that remains so! On both MBP it seems to be faster.

  • by SnakeMac,

    SnakeMac SnakeMac Jul 6, 2015 8:37 AM in response to macudo
    Level 1 (0 points)
    Jul 6, 2015 8:37 AM in response to macudo

    Well, my MBA froze 3 times yesterday and did not even bother to restart. And I discovered a blue line of strange characters on my desktop...which I could not capture in a screenshot.

  • by Larsen2k4,

    Larsen2k4 Larsen2k4 Jul 6, 2015 8:39 AM in response to macudo
    Level 1 (0 points)
    Jul 6, 2015 8:39 AM in response to macudo

    Same here... almost one week with no panics on my 2012 mini since the final 10.10.4 build. It did however still show some graphics flickering once. But at least it didn't crash anymore. I hope the best.

  • by macudo,

    macudo macudo Jul 6, 2015 9:59 AM in response to Larsen2k4
    Level 1 (15 points)
    Jul 6, 2015 9:59 AM in response to Larsen2k4

    I have not tested it with my external Display.

    But my Son who has the same MBP works with external Display without Artifacts sins 10.10.4 final.

  • by BG2k,

    BG2k BG2k Jul 6, 2015 11:35 AM in response to macudo
    Level 1 (0 points)
    Jul 6, 2015 11:35 AM in response to macudo

    Hi, macudo... glad to hear - no more kernel panics...

    But, could you please test with your external monitor?

    I think the most problems happened with external monitor attached.

     

    Thx!

  • by MrCamaleo,

    MrCamaleo MrCamaleo Jul 6, 2015 12:14 PM in response to BG2k
    Level 1 (10 points)
    Jul 6, 2015 12:14 PM in response to BG2k

    The problem is still there even after 10.10.4 final on Mac mini 2012 Intel 4000 and two monitors...

     

    Waiting for El Capitan....

  • by Barney-15E,

    Barney-15E Barney-15E Jul 6, 2015 3:22 PM in response to MrCamaleo
    Level 9 (50,924 points)
    Mac OS X
    Jul 6, 2015 3:22 PM in response to MrCamaleo

    How are the monitors attached?

    I have the same Mini with two monitors. One thunderbolt to DVI and the other HDMI to DVI.

    I've never had a problem.

  • by Udo from Berlin,

    Udo from Berlin Udo from Berlin Jul 6, 2015 3:31 PM in response to MrCamaleo
    Level 1 (4 points)
    Safari
    Jul 6, 2015 3:31 PM in response to MrCamaleo

    Just wanted to add that I experience the same problems. Random restarts approximately once a month and occasionally the flickering horizontal bars.

     

    MacBook 13" Late 2012 (yup, Intel HD Graphics 4000) stock configuration 4GB RAM/500GB HD on Yosemite.

     

    Made a video as well:

     

    https://dl.dropboxusercontent.com/u/23205054/IMG_0744.m4v

     

    Opened an Apple Care case and had my machine in the Apple store for a hardware check. They didn't find anything and suggested 3rd party software as the most likely culprit.

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