When I try to add files to my Seagate FreeAgent Go Flex External harddrive I get the message "The operation can’t be completed because an unexpected error occurred (error code -50)." The drive is not full, the files are not locked, I've saved files before without a problem, and Seagate thinks it's an Apple issue. What should I try to fix the problem? I'm using OSX 10.9.5.
iMac (21.5-inch, Late 2012), OS X Mavericks (10.9.5)
Have you tried running Disk Utility on the drive to repair permissions AND repair the drive?
It didn't seem to work. I couldn't select verify permissions or repair permissions.
Did you install any of Seagates software when you got this drive.
You need to Repair Disk. If repair fails, you will need to copy off all the data on the drive and Erase the drive.
By the look of the screen a repair has been tried and has failed.
Looks that way to me as well. Doesn't hurt to be sure and have user try once more to repair before erasing the drive.
I verified the disk again today and this time I got . . .
I honestly don't remember, but it worked fine for almost a year and then when I pulled it out to add more files this happened.
When I try to eject the drive this happens, and I have to force eject every time.
When I tried to verify a 3rd time, I got the original error message again.
Some app on your Mac has a file open on that drive.
To find out what processes keep files open on the Volume, use the Terminal command.
lsof +D "/Volumes/Name of the offending Volume" <use FreeAgent GoFlex Drive>
Then quit/kill those and you'll be able to unmount it.
Time Machine on drive will not unmount...
To get rid of those error messages, issue the following Terminal command from an Admin-account:
sudo lsof +D "/Volumes/Name of the offending Volume"
Note: I see you only have 22.75 GB on that drive. I suggest you copy that data back to internal drive then reformat with Disk Utility. It appears it's formatted with Seagate software. It's always best to use Apple's Disk Utility to format a drive.
I need more computer knowledge!
I tried your first suggestion and:
Did I do something wrong?
Then I tried reformatting and this is what happened:
Try putting in the name of the volume, unless it is actually called 'name of offending volume'
As Csound1 mentioned you have to use the actual name of the drive.
lsof +D "/Volumes/FreeAgent GoFlex Drive
You can edit the name of the drive if desired in a Finder window. Just like renaming a folder, click on the drive name and rename. If this is for Time Machine, I would name it Time Machine.
lsof +D "/Volumes/Time Machine
Dianeoforegon -
This is the message I got. When I tried to find the drive in the finder window it didn't show up. I'm not using Time Machine at all.
lsof: WARNING: can't opendir(/Volumes/FreeAgent GoFlex Drive/.Trashes): Permission denied
lsof: WARNING: can't opendir(/Volumes/FreeAgent GoFlex Drive/.DocumentRevisions-V100): Permission denied
Seagate FreeAgent GoFlex External Harddrive
