HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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All replies
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Helpful answers
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Apr 18, 2015 2:16 AM in response to Arham Rohanby LoisGreen,Make sure that Camera and FaceTime aren't off in Settings > General > Restrictions.
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Oct 11, 2015 3:10 PM in response to Arham Rohanby Mikey55mac,I Have the same problem did u find a sulition for it
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Oct 11, 2015 3:26 PM in response to Mikey55macby gdgmacguy,iPhones sold, or destined for sale in the Middle East have FaceTime removed due to governmental restrictions. Where are you and where was the iPhone purchased?
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Oct 11, 2015 3:34 PM in response to gdgmacguyby Mikey55mac,I Got it from Kuwait its a 5s and FaceTime was working perfectly but when i moved to germany and it was about a month ago it was also working till I updated my iPhone to iOS 9 thats when the FaceTime icon disappeared
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Oct 11, 2015 3:35 PM in response to gdgmacguyby Mikey55mac,the FaceTime setting disappeared from settings and there is nothing in restreoctions
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Jan 3, 2016 9:21 AM in response to Mikey55macby Beautyjain,I am facing the same problem.
Did you get it fixed yet?
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Jan 3, 2016 4:28 PM in response to Beautyjainby imobl,What is the model number of your iPhone? Settings>General>About>Model.
You may have to scroll to see the entry for Model.
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Jan 4, 2016 4:30 AM in response to Beautyjainby imobl,That model iPhone is meant for the Middle East market. FaceTime cannot
be installed even if the iPhone is no longer in the restricted area.
You can use Skype or similar app, or sell the iPhone to someone who does not
need FaceTime and purchase a different iPhone that is not meant for a market
where FaceTime is prohibited.
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Jan 4, 2016 4:37 AM in response to imoblby Beautyjain,It is from kuwait and facetime is not banned there.
I also used facetime from the very same phone but then it suddenly disappeared!
It is nowhere.
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Sep 14, 2016 4:12 PM in response to Arham Rohanby SB1996 ,My iPhone 5 was purchased in Oman and my facetime was working properly but at the moment I'm in India and when I install my India 's sim the facetime app just vanishes.
It says "facetime is restricted to make call."
Please help.
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Sep 14, 2016 4:37 PM in response to SB1996by imobl,If you have an iPhone meant for the Middle East market, it may have FaceTime
in certain Middle Eastern countries with specific wireless providers but
will not have FaceTime outside those few designated countries.
Use Skype or WhatsApp or similar app instead.
