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iphone update makes screen unresponsive?

OK so a few days ago I updated my old iPhone 5s and the screen stopped responding.It didn't scroll and responds in different areas from where I'm actually touching. Thinking it was my phone I did an insurance claim and got a brand new iPhone 5s but have the same exact problem. Is there anyway to fix this? Help please. I have the 8.3 update

iPhone 5s, iOS 8.3

Posted on Apr 18, 2015 3:32 AM

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4 replies

May 27, 2015 2:17 AM in response to Elifromks

My 5s was fine right after updating then gradually developed the same thing. Now it's next to unusable as it opens windows, starts music and makes calls on its own, and as its screen is unresponsive there's no way to stop it from calling at random before the call goes through. Apple won't let me revert to 8.2 and for some reason there's no 8.4 option in my public beta account. Has 8.4 fixed it for anyone or do I really have to get myself a new phone?

iphone update makes screen unresponsive?

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