Can't download apps from the AppStore - iPad Air 2

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Level 1

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Can't download apps from the AppStore - iPad Air 2

hi there,

i have been trying since last night to download some apps on my new iPad but it won't let me... I select the "get" button, then the "install" one, then it asks me my password as usual and then nothing happens... Back to the "get" button showing. I tried both free and non-free apps, same result. Don't know if it's linked, but I am on the Swiss AppStore and currently in the UK.

I have the iOS 8.3 (12F69).

please help!

iPad Air, iOS 8.3

Posted on Apr 18, 2015 1:32 AM

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Answer 1

LoisGreen

Level 1

121 points

Apr 18, 2015 2:02 AM in response to onefatotter

Hi, I would suggest trying the following options:

Press and hold the power button and the home button until the Apple logo appears. Once it restarts, try downloading.
Reset your router from which you are accessing your Wi-Fi.
If the issue persists, trying downloading apps from a different Wi-Fi network or cellular data.
If these fail, Reset Network Settings (Settings > General > Reset) and do steps 2 and 3.
If the issue still persists, Reset All Settings (Settings > General > Reset) and try again.
As a last resort, take your iPad to an Apple Store.

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Answer 2

onefatotter Author

Level 1

0 points

Apr 18, 2015 2:25 AM in response to LoisGreen

HI Lois, thank you for your answer. I have tried all the steps you recommended but nothing changed :/

I bought this iPad 2 days ago and I'm already stuck with a problem ahah. Good stuff!

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