When i am in email, facebook, and other web apps and try to reply or comment, the keypad template appears, but it does not have any characters on it. only two emoticons on the left side. is there a way to fix this?
iPad
Try the standard troubleshooting steps in this order:
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds). No data will be lost.
Restore: Connect your device to iTunes on your computer, backup, and then select Restore to Factory.
See here for more details on restore: https://support.apple.com/en-us/HT20125
If none of these work your device may have developed a hardware problem. Contact Apple Support: http://www.apple.com/contact/
i get a blank keypad with two emoticons on the left side, but no letters, numbers, symbols
