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iPhone wont show in itunes

My iPhone wont show in iTunes


When i connect it to my iMac, the new photo app loads

but i get no icon or anything showing on iTunes


I've reset my settings;

Whenever i 'Trust this computer' It does nothing!!!!



I'm not updating my phone..


I have all the latest updates etc on my Mac


Please help....


running OSX Yosemite


Thanks

iPhone 5, iOS 8.1

Posted on Apr 18, 2015 6:17 AM

Reply
2 replies

Apr 18, 2015 9:48 AM in response to Jmzy

Please test after taking each of the steps below that you haven't already tried. Back up all data before making any changes.

1. Follow the directions in this support article.

2. If you subscribe to iTunes Match, then on the device select

Settings ▹ iTunes & App Store ▹ iTunes Match: Off

and try again. Re-enable iTunes Match if the sync succeeds. (Credit for this solution to ASC member Blue Velvet.)

3. This procedure moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data.

Please triple-click anywhere in the line below on this page to select it:

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered.

Log out or restart the computer and empty the Trash.

Apr 21, 2015 3:10 PM in response to Jmzy

I feel silly for asking.. but are you using an APPLE AUTHENTIC USB cable? I did not on the initial try...but when I switched to Apple Authentic USB... you guessed it...the icon mysteriously appeared on my updated iTunes on my Yosemite IOS Macbook...


I might also add: this non-authentic Apple product issue showed-up when I rented a Volvo XC70. I couldn't charge my iPhone with my cloned cable/charger.


I'm just a single girl trying to get by!!

iPhone wont show in itunes

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