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External Hard Drive problems

My Mac Air is not recognizing my external hard drive. when I open finder, the external hard drive doesnt appear so I cant access it. Yet it does appear in disk utility...

MacBook Air (13-inch Mid 2011), iOS 8.1, Mail

Posted on Apr 18, 2015 8:20 AM

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4 replies

Apr 18, 2015 9:11 AM in response to Acrettex

I've opened Disk Utility and upon verifying the external hard drive, it tells me I need to repair it.

I clicked repair, and then an Error messaged appeared: Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.

But how do I access my files, if the external hard drive doesn't appear on finder or desktop???

External Hard Drive problems

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