Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Got a used 5C from a friend.
Was on EE, EE say that the phone has been unlocked.
Tried to put new SIM Card in (Vodafone) and 5C won't accept it saying that phone is locked??
EE are adament that they have unlocked phone
Have restored 5C to factory settings
This image below keeps being displayed each time I insert new Vodafone SIM card
iPhone 5c
Howdy JC Broadwood,
When an iPhone is unlocked by a carrier there are steps that the user must take to complete the unlock process after the carrier has processed the request. This article explains the process and offers troubleshooting steps if you have issues -
How to unlock your iPhone for use with another carrier - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L
5c wont accept new network sim card
