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 watch and Starkey Halo's

I have been using my Halos for awhile now and I am really liking them. m I am able to stream music and answer calls without any difficulty. I have also preordered the apple watch and wondering how the two devices will play. Will I be able to answer the call from the watch and direct the audio to come out of the hearing aids? WIll there be any other incompatibilities?


Thanks in advance.


Marc

Posted on Apr 18, 2015 9:30 AM

Reply
20 replies

Apr 18, 2015 9:34 AM in response to chasin5

From what I have read, connecting the watch should not interrupt any other function. Where you have your audio directed on the phone should not change because of the watch. However, the Halo manufacturer should be able to answer some of your questions regarding compatibility of he device. Since the device has not been actually released yet, technical specs and certain other information is not readily accessible yet. I would think that it is going to be like any other Bluetooth device and the Halos should work. Again, this is my opinion. And for your sake I hope they work since you pre-ordered a device without having that information.

May 1, 2015 6:07 PM in response to chasin5

I've been playing with the Apple Watch for a few days and it does direct the phone's audio to play through the Halos. It's handy to be able to play and stop audio from the watch instead of having to take the phone out of your pocket.


What I have not tested yet is playing music on the watch when the phone is not around. I don't know whether the watch is capable of pairing with the Halos independently.

May 3, 2015 2:15 PM in response to TedCD

Mine doesn't. They work great on the iPhone 6. When I answer the iPhone it streams right to the Starkeys. But if I try to answer the phone on the watch, it goes to the watch speaker. The Trulink app is on the watch and it will adjust the audio etc. But no streaming to the hearing aids has occurred. I can answer on the watch and ask people to hold while I then transfer to the iPhone and the Starkeys are streaming.

May 3, 2015 3:12 PM in response to TedCD

Good data point. I checked and mine also automatically stream music to the devices. So why it won't stream the phone audio is a real mystery. I have an open issue with Apple right now and will call Starkey tomorrow to see if they have any insight. If we get it working, I'll post. It sounds like it's an Apple issue, not a Starkey issue. We'll see....

May 3, 2015 6:19 PM in response to chasin5

Just figured out something that might be of help to others. The Trulink app (xF) does not work in Glances at this point. However, if you

choose “Resume Previous Activity” in Settings/General/Activate on Wrist Raise, and open the app, it wll persist and be available whenever you raise your wrist. (If you want to see the watch face instea, a double click of the Digital Crown will switch back and forth betwen the watch face and the app). Of course, using any other app in between will require that Trulink be opened again to restore this behavior.

May 4, 2015 5:01 PM in response to jhsmith44

I spoke with Starkey and they verified that you can stream music and podcasts to the Halos, as well as control volume, memories, etc from the watch app, but you cannot get the phone call audio. They said it was an Apple issue. I then spoke with Apple and they will send a request to the Apple engineers to look into the issue. Fingers crossed.....

May 21, 2015 6:49 AM in response to chasin5

Hi Marc,


You should be able to answer calls from your watch and stream the audio directly to your hearing aids as long as your phone is nearby. Halo hearing aids and the Apple Watch work together via the TruLink app and iPhone devices. For more information please visit the Halo manufacturer blog on Halo and Apple Watch here: http://www.starkey.com/blog/2015/04/halo-and-apple-watch-now-compatible


Comment on the blog with any further questions, and I will do my best to help you.


Sincerely,

Sarah

May 21, 2015 6:51 AM in response to TedCD

Hi TedCD,


Right now the Watch and Halos do not pair independently and require the phone to do so. However, you can do the following directly via the Apple Watch:

  • Control volume easily and effortlessly in any environment
  • Change memories to personalized settings
  • Mute hearing aid microphones


For more information on what capabilities Halo and Apple Watch have together, please visit http://www.starkey.com/blog/2015/04/halo-and-apple-watch-now-compatible.

 watch and Starkey Halo's

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