My ipod 5th gen has been acting up. Its been shutting off at random times and appears to be glitching out. The screen would go different colors and when it would turn back on my recent texts and stuff would be deleted.

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My ipod 5th gen has been acting up. Its been shutting off at random times and appears to be glitching out. The screen would go different colors and when it would turn back on my recent texts and stuff would be deleted.

My iPod 5th gen has been doing this for awhile, though it progressively got better over time, it still happens occasionally like when I'm out running. My iPod is never able to connect strongly to any WiFi network. All the WiFi networks keep disappearing and then coming back, and this is infuriating because it wont let me sign in to iTunes or IMessage at all or update my iPod easily. My date and time keeps getting off track and every time i set it back to normal it just gets messed up again. Now it wont let me connect to iTunes and receive push notifications. I tried logging out o my Apple ID on my phone but now it wont let me sign back in. WHAT IS GOING ON HELP PLEASE!?!?!

IPod touch (5th Generation)-OTHER, iOS 8.3, I can't take this anymore! help!!

Posted on Apr 18, 2015 9:52 AM

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lllaass

Level 10

210,411 points

Apr 18, 2015 10:27 AM in response to chey.hansen

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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