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sleep/wake button recessed

...i have had this iphone5 for about 2 years, and it has operated perfectly until now ...suddenly and without being dropped or abused, the sleep/wake button is stuck in a recessed position (it is stuck in a position that is not fully out or fully in) ...i can still press it and it responds appropriately


...i would like to know if there is a way to reset it the original position (fully out)?


...i keep the phone in a very good protective case and cannot reach this button in the current position (which means i have to take it out of the case to access this button) ...i am hopeful there is a simple, user friendly solution to this issue ...thank you for any help you can offer

iPhone 5, iOS 8.3

Posted on Apr 18, 2015 12:37 PM

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Posted on Apr 18, 2015 1:54 PM

There are no user serviceable parts in iPhones. Take the phone to an Apple store for evaluation.

3 replies

sleep/wake button recessed

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