Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

We are receiving an error message to contact OS_ERROR.COM to fix a virus intrusion. The system also won't log into Safari. Is this a scam??

We are receiving an error message to contact OS_ERROR.COM to fix a virus intrusion. The system also won't log into Safari. Is this a scam??

iMac (21.5-inch, Late 2013), OS X Mountain Lion (10.8.5)

Posted on Apr 18, 2015 5:06 PM

Reply
Question marked as Best reply

Posted on Apr 18, 2015 5:08 PM

Yes, it is a scam.Do not reply. Quit Safari and restart holding down the Option key.


Pete

6 replies

Apr 18, 2015 6:24 PM in response to Stanley in Gearhart

On the page I linked, there are two download buttons. Click on the one on the left. I've heard some people say that the download does not start automatically, even though it should. If it doesn't, you'll find a link that says "click here if the download does not start." You will find additional instructions on the download page for what to do after it downloads.

We are receiving an error message to contact OS_ERROR.COM to fix a virus intrusion. The system also won't log into Safari. Is this a scam??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.