How to fix iOS 8.3 text message app issue?

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Atorres1989 Author

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How to fix iOS 8.3 text message app issue?

I cannot delete old text messages ever since I updated to the new iOS 8.3. Whenever I try to delete them my screen freezes and deletes everything. I have to do a hard restart and it brings everything back that was there before the update. If I go back into my messages it comes up as if i had none and I can't send or receive any so I am forced to restart the phone. Is there a solution to this?

iPhone 5s, iOS 8.3

Posted on Apr 18, 2015 4:52 PM

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Answer 1

Apr 18, 2015 5:02 PM in response to Atorres1989

Atorres1989 wrote:

I cannot delete old text messages ever since I updated to the new iOS 8.3. Whenever I try to delete them my screen freezes and deletes everything. I have to do a hard restart and it brings everything back that was there before the update. If I go back into my messages it comes up as if i had none and I can't send or receive any so I am forced to restart the phone. Is there a solution to this?

Go to a Genius Bar. Make an appointment.

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