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5s. " Touch ID does not recognize your fingerprint " What to do?

" Touch ID does not recognize your fingerprint " What to do?

iPhone 5s

Posted on Apr 18, 2015 8:12 PM

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5 replies

Sep 8, 2015 6:12 PM in response to Shizen1

how to fix touch id not working ios 8.3

1.launch settings on your iphone

2.tap on touch id and passcode

3.enter your passcode or password

4.toggle itunes and app store to off

5.press the home button to return to the home screen

6.reboot your iphone by pressing and holding the sleep/wake button and the home button on the front of your iphone keep holding it until you see the apple logo

7.enter your passcode or password at the lock screen

8.launch setting on your iphone

9.tap on touch id and passcode

10.enter you password or passcode

11.toggle itunes and app store to on




`hope it works`

Sep 8, 2015 8:48 PM in response to Troy.jr

I tried this but still doesn't work. I originally took my phone into AT&T and he tried several things to fix it. Nothing worked. He said it looked like the sensor wasn't working and that I needed to take it into Apple Store. I called and have an appt. next Mon. Tech said replacing the sensor would be about $129. Everything else works fine so now and considering it's a 5s not sure I want to spend the $ just to fix that.

Thanks for for your help.

5s. " Touch ID does not recognize your fingerprint " What to do?

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